X-10 ActiveHome Model CK11A Computer Control Wireless Home Automation Kit

• Please make sure that PayPal has your correct shipping address on file, as for your protection we ship to your PayPal address and cannot change your address once your order is placed.

• Items being delivered in the state of NC are subject to 7.5% sales tax.

• We utilize a foam packaging system on all delicate or easily damaged products. Foam packaging (foam in place) is the best package design and foam packaging method for shipment damage control.

• We operate a state of the art warehouse. We package, ship, and track your order and will ship out within one business day. You will receive an email with tracking information.  We ship via FedEx Ground on packages above 10 pounds, we ship via USPS/FedEx SmartPost on packages from 1 to 9 pounds and we ship via USPS First Class Mail on 13 ounce or less items.

• We accept PayPal and Visa, MasterCard, Discover and Amex. All items with local pickup will require payment via credit card or cash.

• Please make sure that PayPal has your correct shipping address on file, as for your protection we ship to your PayPal address and cannot change your address once your order is placed.

• Items being picked up or delivered in the state of NC are subject to 7.5% sales tax.

We accept returns within 7 days of receipt of the item under the following conditions:

• The product must be in its original condition, including the exact same item(s) with correct serial numbers that were shipped to you. We use security marks and serial number records to identify our product and eliminate fraudulent returns,

• All listings marked, “As-Is”, “No Return” or “Parts/Repair” or any software product will not be eligible for refunds.

• Ship all returns back to us at:

          Zemko LLC

          Attn: Returns Department

          10270 Barberville Road

          Fort Mill, SC 29707

• Your return will be processed within 1-3 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.

• Our philosophy for doing business is simple; we want to provide the best customer service and most competitive price. Please Ask a Question before buying if you are not certain. And if you have any issues once you have received your product, please let us know as soon as possible and before leaving feedback so that we may resolve your problem, as your satisfaction is guaranteed!

• Operating out of our 5000 square foot warehouse in Charlotte, we have been in business on eBay since 2001. We have over 20 years of combined experience in sales, procurement, operations and customer service in the computer/telecom industry. Our product deals are some of the best in the business, because we have formed tight alliances with a network of sources from all across the US.

• Our operating hours are Monday - Friday, 8:00AM - 5:00PM EST. If you have a problem or question, contact us through the "Ask the seller a question" link at the top of the listing, or reply to our "Winning Bidder" email.