We have been creating new
products for over 30 years, selling in EBay for 5 years and to many Gift
Catalogs, Zoos, Museums, Airport Shops, Cruise Ships, Boutiques, National Parks
and many other venues.
We strive to come up with
completely unique and in some cases one of a kind products.
EBay allows us to sell
direct to you which is our lowest costs, almost wholesale in fact.
We are in southern
California and items do not ship the day the auction closes. Please give us
about 7 days to fulfill your order. Thank you very much!!!
Shipping costs are as
stated in auction. HOWEVER If you
want it shipped another way or faster. We will accommodate. Please let us know
by messaging us or more immediate attention call us at 1-800-283-1717.
Multiple items: Orders
are processed every day as they close. That doesn't mean they ship that day.
Some items are not on the shelf and must be finished. You may have bid or
bought 25 things at 25 different times. If we assume you are bidding and will
win other items then we would need to wait until every item you’re bidding on
is over and then decide the best way to package and ship. This would delay
shipping on every item and disappoint people who only win one auction.
Many sellers on EBay are very creative in their approach to making a
profit. In most cases it is unlikely that the buyer will pay only the
exact shipping costs. Shipping is a time consuming process. It involves
materials and time. The technical name for this process is (Fulfillment)
COMBINED SHIPPING -
YOU MUST LET US KNOW IN ADVANCE, IF YOU PAY FOR THE ITEMS INDIVIDUALLY, WE
CAN'T COMBINE THE FREIGHT AT THAT POINT. PLEASE MESSAGE US OR CALL US AT
1-800-283-1717 - 9-3 Pacific Time.
The US Postal Service
is the least expensive method to ship and therefore in most cases that is what
people want. It is not always the best, but we do insure and track all items. If
you have ever tried to make a claim with the Post Office you know what I mean.
Larger, heavier items are better shipped UPS. Oversize or extremely heavy items
can drive the shipping costs up considerably.
We have been shipping
products of all kinds for over 30 years and realize that this is the
biggest area of concern for EBay buyers. Creating a standard that is
efficient and profitable is challenging even for the most experienced in the
The bottom line for us is
that you have a great experience and that you feel good about your purchase.
If you can't give us 5 stars for your experience with
us, please let us know before you leave feedback because we will correct the
situation since we pride ourselves on our 100% 5 star rating.
Please understand the
nature of handcrafted merchandise that in some cases have rusted or distressed
finishes. It is intentional that the pieces are not perfect. A Chip,
Ding, Scratch, Smudge or slight distortions in metal art. It is not considered
a defect. Buyer will pay for return shipping with insurance. Seller
expects that all returns are in acceptable condition. If buyer receives
product that appears to be damaged in shipping, Buyer agrees to make the claim
at the Post Office or call for a package inspection from UPS.
Personalized product cannot
be returned. Once a name is attached it cannot be re-stocked. Notify us within
5 days of receipt of product if damaged or if it’s not the item you ordered.
This product is designed and manufactured for ornamental
display purposes only and should not be used in any manor, which is
inconsistent with ornamental display. Plasma cut steel can be sharp and should
be handled carefully at all times. (Gloves)
This product should be attached or placed away from
accidental contact in a secure fashion.
Manufacturer and Seller disclaim any liability
whatsoever. No warranties are expressed or implied.