Please call us for any shipping assistance or e-mail us. Returns must be made in 14 days of delivery; otherwise we cannot accept the item/s back for any reasons. Please contact us for any problem/s with your order, or any replacement or return. We pay for shipping to replacement if customer receives a damaged or wrong part. If customers ordered a wrong item, they are responsible to pay for the shipping cost to return the item.
We do not combine shipping, however if you looking to purchase multiply items please email us for assistance.
International Buyers-Please Note:
-Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
-Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
-These charges are normally collected by the delivering freight (shipping) company or when you pick the item up-do not confuse them for additional shipping charges.
-We do not mark merchandise values below value or mark items as "gifts"-US and International government regulation prohibit such behavior.
All international customers please be advised that all custom taxes and fees are the responsibility of the BUYER,
not the seller. If you looking to purchase multiply items please email us for assistance.
You will get an automatic feedback as soon as you leave a positive feedback to us. The system will send you a feedback in a second after you send a feedback to us. We do our best to get our customers satisfaction.
We take great pride in customer service, if you are happy with our products and service please leave 5 star positive feedback. If for any reason, you are not happy with the product please contact us, we are always available to help.
Hours: 8:00 a.m. - 5:00 p.m.
Address: 7295 Coldwater Cyn. North Hollywood, CA 91605
Toll Free number: 866. 981.4929
>How Long Does It Generally Take To Process An Order?
It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local UPS guidelines for delivery.
>Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from your local UPS shipping center.
>How can I pay for my item?
We accept Paypal and most major credit cards. Credit cards over the phone will be shipped to the billing address on the card only. To place a phone order please call (866) 981-4929.
>Do you ship internationally?
Some of our items do ship internationally. Please note that the buyer is responsible for any and all import/duties fees and taxes that may apply to the order.
>Will I receive a tracking number once my item ships?
Yes. Once your item was been processed for shipping, we will email with your tracking information. On occasion, some tracking numbers may take 24 hours to fully register in the USPS or UPS tracking systems.
>How do I return an item I've purchased?
Items can be returned within 14-days of the original purchase. All returns must be in the original condition.
>Can you ship to another address? (Only to Paypal Customers)
Yes. We can ship orders under $300.00 to another address; however the address must appear on the paypal statement.