Our customer's satisfaction is our top priority. In the event you experience any problems with your order, please contact us prior to leaving a negative or neutral feedback and we'll be sure to offer a speedy resolution to any issues that may arise.
o Paypal is the only method of Payment we accept. No exceptions can be made.
o Payment must be received within 7 days of the auction's end.
o Items left unpaid for more than 7 days are eligible to be relisted or have an unpaid item claim filed.
o As of November 1st, we are no longer offering combined shipping on our items. Please bid accordingly.
o Please note that a $2 handling fee is included in the shipping charge for each item, and a single $2 fee will be applied to each pickup order.
o If your package weighs less than 1 lb, it may be shipped via UPS Mail Innovations.
o Any item sold by the Seattle Goodwill is eligible for local pick up at our warehouse 7 days a week between the hours of 9 a.m. to 4 p.m., Monday through Saturday, and 10 a.m. to 4 p.m. on Sundays. Please note that payment must be cleared online prior to pick up, as we are unable to accept cash or process payment at our location.
o Local pick up items not claimed within 14 days will be relisted without notice and considered a donation.
o We do not ship to the following locations: Italy, France, Spain, Russia, Greece, Africa, South America, Central America, Mexico, and Asia (except Japan).
o We ship internationally to Japan, United Kingdom, Germany, Australia, New Zealand, Canada and most of Mainland Europe. European customers from countries other than the U.K. and Germany will need to email us to be added prior to bidding. Customers from New Zealand will also need to email prior to bidding to be added to the list of approved bidders.
o Import duties, taxes and charges are not included in the item price or shipping charge. These charges are the buyer's responsibility. We do not mark merchandise values below value or mark items as "gifts", as US and International government regulations prohibit such behavior.
SEATTLE GOODWILL'S MISSION:
Goodwill provides quality, effective employment training and basic education to individuals experiencing significant barriers to economic opportunity. Donations of quality reusable items from the public are sold in our retail stores and our online eBay store. Net proceeds from the sale of these goods and financial donations from the community make it possible for us to operate our free job training programs. Your donations and purchases help support these important programs and make the community a better place for all of us.
Because Jobs Change Lives!
To find out more about us and our great job training programs please visit our eBay About Me page.