We work closely with hundreds of manufacturers to bring you LOW prices
on a HUGE selection of computers, software, accessories, iPods, iPod accessories,
iPhone accessories, consumer electronics and much more. In order to continue
giving you the best value and price, we require all buyers to adhere to
the following terms and conditions.
- We ship to Confirmed Paypal addresses only.
- Immediate payment required via Paypal.
- We will refund your payment if it does not match these guidelines.
We are unable to fulfill orders to resellers or freight forwarders, per
For our comprehensive General Terms and Disclaimers please click
here. If you have specific questions about a product, or if you need
more detailed information about our shipping policy and return policy,
please contact our Account Executives at (888) 760-0300 or click
here to send a message.
Return Policy -
If you are not satisfied with your purchase, you
may return most items within 30 days of the date of shipment. We will exchange
items or give you a refund for the full amount of your order. All returned
or exchanged items must be in their original box and include packing material,
manuals and all accessories. A restocking fee of 15% may be charged if
your product is not returned in its original unopened condition/box or
is missing packing material, manuals or any accessories.
Return Process -
Contact OnSale at 1-888-760-0300 within 30 days
of shipment for a Return Authorization (RA) number before returning product.
No returns will be accepted without a RA number. Once an item arrives at
OnSale, we will immediately send a replacement or issue a refund. Returns
must be made within 15 days of Return Authorization.
Warranty & Service -
Warranties for computers & electronics
sold by OnSale are supported by the product manufacturer. If a product
requires service under warranty, customers are directed to contact the
customer support of the individual manufacturer. *Please note exceptions:
No returns accepted on opened software. 7 day limit on the return of unopened
software. Defective software may be returned within 7 days of invoice date
only for exchange of same title.
Ebay Immediate Payment via Paypal. Please pay for the item through the
ebay auction, do not send us payment.
- Paypal confirmed addresses only.
- Shipping options available.
- If you order multiple items, you may receive separate shipments.
- Please note of our estimated delivery lead time:
- Standard Flat Rate Shipping Service - 3 to 7 days.
- Expedited Flat Rate Shipping Service - 1 to 3 days.
- Overnight Flat Rate Shipping Service - 1 day.
If you still have a question about the product and/or our terms and policies
after reading our General Terms and Disclaimers found
here, please contact our Account Executives at (888) 760-0300.