Payment Terms:
Your item MUST be mailed to the address on file with your PayPal account - this is a non-negotiable policy. If you would like your item shipped to a different address, you must add a gift address to your PayPal account BEFORE making payment. If this is not done, your item will be mailed to the address on file with your PayPal account - no exceptions.
PayPal is the only form of payment accepted. Payment is due within 4 days from auction end. If you can not pay within this time frame, please send us a message so that we can work something out. As long as you communicate with us, we're more than happy to work out new payment arrangements.
Important Stuff:
Feedback Policy: Feedback will be left for the buyer once it has been left for us. This tells us that you've received your item and that you're happy with your purchase. Should a problem arise, please kindly message us before leaving feedback so that we can work towards a resolution. We strive for 5 stars in every category on eBay's Detailed Seller Ratings Program - if you cannot leave 5 stars in every category, please email us BEFORE leaving feedback. We want you to adore your purchase from ILV.
Please remember, feedback is not the place to work out a problem with a seller. We cannot address your concerns unless we are notified of them. We want you to be happy with your purchase so please give us the chance to make the situation right should a problem arise.
All items are from a smoke free, cat friendly home.
Please note that vintage items have lived a previous life and may have minor imperfections. This is common with vintage clothing. Major flaws that are noticeable or detract from the attractiveness of the item WILL be noted/photographed in the listing. Normal signs of wear are not considered flaws.
Accessories not included in the auction unless stated.
Please note that larger items may be pinned on the mannequin to show appropriate fit. Vintage sizes run much different when compared to modern day sizes. Appropriate fit should be based SOLELY on the detailed measurements which are included in the listing. Our size estimate is listed only to give a rough idea of how the garment will fit.
If you have questions about anything at all, just send us a message through the eBay messaging system. We'll be more than happy to assist you.
Please note that all images and text are copyright of Invicta Love Vintage and are NOT to be copied or used without permission of ILV.
Return Policy:
Returns are accepted within 14 days of delivery confirmation of your item. The item must be returned via Priority Mail with insurance and delivery confirmation - this is for your protection and is a non-negotiable policy. All return shipping costs are the responsibility of the buyer - no exceptions. The item MUST be returned in the original condition in which it was sent. If the item has been in a smoke-friendly environment, cleaning costs may be deducted from the refund. Also, shipping & handling charges have been folded into the cost of the item for buyers in the United States. These will be deducted from the refund as well. International orders are not eligible for return. Some items, such as winter coats and swimwear, are not eligible for return. If you have any questions about our return policy, please feel free to message us. We happily work with our customers to ensure your happiness.
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