| Return Policy /
We will gladly accept a return or exchange for any product if the
following conditions are met:
needles, gauze, and briefs must be un-used and in
re-sellable condition. If an item was shipped sterile and has been
opened, or is less than a full case, we will credit you partial
must not have stains or holes in them - if either are found, you will
be credited for 1/2 the item. If you ordered the wrong size of any of
the above and want to exchange, we require you to pay for return
shipping, and provide the funds for the re-shipment back to you (major
credit card, paypal).
Before you ship any needles or syringes back, you will be required
to request an RGA
(Return Goods Authorizaion) number. If we receive a
package back without this number our shipping department has been
notified to refuse the package (refunds will not be credited)
is left each Friday if the buyer has left their feedback. Please do not
send a feedback request e-mail.
| Shipping Policy
orders ship from our warehouse via FedEx Ground, or USPS priority/first
class. If you
require expedited shipping (overnight, 2nd day, or 3rd day express) you
must contact us before or within 24hrs of placing an order. Please
refer to our FAQ section for more information
Tracking numbers are available upon request through eBay's system or
calling us directly
| About Us
been around for many years thanks to you, our valued customers. We are
a national retailer for discounted items, providing quality products to
doctors, nurses, hospitals, and home-use supplies. Our inventory
includes disposables, post-op supplies, scrubs, and hundreds of others
If you have any questions, comments, or concerns about the products or
policies, please do not hesitate to e-mail us or call.
Q: I purchased
multiple items. Will you combine these into one shipment?
A: Yes, we can combine multiple items into one shipment. Please go
ahead and use the "Buy It Now" function, but do not click "Pay Now"
when prompted. We will then manually send you an updated eBay invoice
Q: Do you
offer expedited ?
A: Yes, we offer overnight, 2nd day, and 3rd day express shipping.
Please e-mail your complete shipping address to us (sorry, no PO Boxes)
Q: If I've
already paid for my item, but want it shipped quicker, what do I do?
A: You can either call us directly at 800-544-7521 with your eBay name
and/or eBay listing number handy, or e-mail us through eBay's system.
After we are notified about your expedited preference, we can add a
major credit card to the order, or send you a paypal invoice.
Q: Do you
offer international shipping (Canada, Mexico, Europe or Asia)?
A: We do. Please e-mail us for a quote with your complete mailing
address before placing a bid or using "Buy It Now"
Q: Will I
receive a tracking number for my purchase?
A: Unfortunately, we are unable to upload tracking numbers for you.
Please send us an e-mail requesting the tracking number. Most orders
leave our warehouse within 1-2 days after receiving payment. Please
note, we may not be able to provide a tracking number for some USPS
Q: How soon
will my items items arrive after paying?
A: FedEx Ground deliveries to WI, IA, IL, or IN are usually 1 day
transit. Orders to the West Coast are 3-5 days transit (depending on
weather), and orders to the East Coast are 3 days transit (depending on
weather). Orders to Puerto Rico, Alaska, and international could take
up to 7-15 days.
Q: Do you list
the needle sizes in the title? Where?
A: Yes. The needle size will always proceed the syringe size (e.g. 3CC
22x1). This will also be formatted as shown in the description. "L/L" =
Luer Lock "LS" = Luer Slip.
Q: What's the
difference between your irregular and first quality pads?
A: Our irregular pads (i.e. 23x36, 30x30) have a better absorbency than
first quality, however the sizing and quantity per may differ with the
irregulars. We've had very few complains about irregular pads (labeled
IUPAD in our titles) than our first quality pads