ABOUT SHIPPING
|
| remote area |
extra charge |
shipping time |
|
USA HI, AK,
Saipan, Puerto
Rico |
$25 |
16-18days |
| USA APO;
FPO |
$25 |
30-35days |
| Canada North
West etc remote
area |
$25 |
14-16days |
|
We ship goods
via Fedex/UPS/Canada post/USPS to you. Usually it takes 3-9days witin Canada and
USA.
remote area
needs longer time.
Destination Out of North
America : Please contact us first if your destination address is out of
Canada and USA continuous states.
|
|
|
Shipment Address
Change
New shipment Address: if you want the parcel shipped to other address
rather than the default address verified by ebay , please notice us via ebay
once you decide to buy. We don’t take any responsibility on
extra cost of re-delivering caused by late notice of shipping address change.
and once you paid . pls give me your tel No. as the shipping company need
it.
Receiving Signature
Please be advised all our parcel sent out not requested a
receiver signature (but can be traced online when it’s on carrier’s system) ,
which means the parcel will be dropped at your front door if nobody in home. If
you do need receive the parcel in person and leave signature to carrier, please
pay extra $3 to us for the signature service charged by the shipping
company.
Return Policy:
-
7 Days Accident Policy(including defect
return/exchanage, missing part/short sent etc.):Please make sure contact with us within 7days upon parcel arrived and
inspected if there is anything you are not happy with what you got, if time got
expired we reserve the right to refuse your application on refund or replacement
or exchange.
-
Defect -- We will exchange the defective products, but
only it shows the products itself has defects, we need clearer picture before
you return the products us(get our approval first please). If it's your
reason(eg size change) to return products itself exchange, yourself to bear the
shipping cost for both come and back.
-
Short/part missing – notice us at your earliest
convenience within 7days upon parcel arrived. Provide with us clear photo for
the parcel you got – pacakage and contents.Either condition of about mentioned two, please make sure send us clear
photo via email before you return the product(get our writing approval first
please). Fail to do this we reserve the right to refuse accept
return/refund/exchange/replace and yourself bear any loss
occures.
-
Not like the product ?-- if the product itself has no
problem while you don’t like it, we accept for return and refund within 7days
upon parcel arrived(you bear both way shipping cost); or exchange(you prepay
return shipping – while when we send you exhchanged one we will input extra gift
with equivalent value of the returned freight u prepaid.
Customer satisfaction and Feedback
As a responsible company and brand owner, we treat our ebay
store as one of our most important online business! We care our customers from
every aspect! Your maximum satisfaction is our greatest pleasure!
Each real transaction involves many factors, such as payment process,
warehousing, shipping, customs, and so on. Some factors beyond our control may
cause unhappy issues. Your KIND UNDERSTANDING AND PATIENCE is highly
appreciated! If some issues happens, please send message to us IMMEDIATELY
or call us at 1-(800)556-6258 .We will exercise all efforts
to bring forward a HAPPY RESULT!
Any NEGTIVE/NEUTUAL feedback without prior communication with
us leaves no room for us to COMPENSATE your any loss/unhappiness!
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