We ship all items within 1-2 business days after payment has been received. Free shipping available for USA Continental 48 States with street addresses only (does not include Alaska, Hawaii, APO, Post Office Boxes, and US Territories) and will ship by either UPS Ground, USPS Priority, or USPS First Class mail at our discretion.
Sales Tax and Other Charges
Items shipped to California are subject to 8.75% sales tax, regardless of county.
Non-USA customers may be subject to brokerage costs, import duties and taxes. We will, however, only charge you for the purchase price, shipping and handling for your order. Any additional charges incurred at customs clearance must be paid for by you.
Orders shipped via UPS are automatically insured at no additional cost. Items shipped via USPS are not insured.
You may have noticed our 99+% positive feedback. We do this by keeping our customers satisfied. Sometimes things do go wrong. If in the rare occasion you encounter any problem, please contact us right away and give us the opportunity to make it right!
Please note, some things are out of our control, like the the postal worker leaving your package out in the rain. That's why we highly recommend you
choose an insured shipping method like UPS and EMS for more valuable or fragile items. In the rare event your package is damaged during shipping,
we can only help you if it has been insured!
Returns are accepted within 14 days of the order date.
- All items must be unused or in like-new condition.
- Any pieces shrink wrapped must be sealed and unopened.
- Returned merchandise is subject to inspection before issuing a refund or exchange. Once product condition is determined, we will issue a refund
or exchange the product. Game pieces out of shrink wrap are subject to a 15% re-stocking charge.
- Shipping charges on non-defective items are non-refundable.
- If you purchased an item that was marked "free shipping" and return it, we will deduct a shipping charge equal to the actual UPS Ground ship rate.
Have other questions? We're here to help. Click the 'Ask a question' link at the bottom of the page.
Important E-mail Spam Filter Note
We read and reply to all e-mails within one business day! If you e-mail us and don't hear back within that time, it's more than likely that your spam filter has snatched our reply. Please check your spam filter and add us to your list of approved recipients.