BuyPCdirect - Computer accessories, keyboard, mouse, case, tower, webcam,
monitor, bluetooth, cables, power supplies, networking devices.
Quality Name Brand Products, Low Price, Professionalism and
Outstanding Customer Service & Support
We strive to offer our customers the highest quality name-brand
products and at the lowest price. We're an actual business, not
someone selling from their home. You can be assured that your
purchase is genuine and backed by a legitimate company. In
addition, we have a team of specialists who are ready to provide
customer support and tech support when you need it. Our goal is
not only to sell you quality products at the lowest prices, but
also to build a trusting and lasting relationship.
Payment Methods Accepted
We prefer PayPal.
Payment Timeline & Unpaid Item Disputes
Payment needs to be received within 24 hours of purchase or the
transaction may be cancelled. If your non-payment goes beyond 4
days, our system is set to automatically file unpaid item
disputes in order to open channels of communication between us
(the seller) and you (the buyer). Please don't be offended, as
this is a way to facilitate communication and bring closure to
an already unsettled transaction. Please try not to let it get
to this point, and keep us informed of any unexpected situations
that arise. We will work with you.
Shipping within the 48 Contiguous United States
Shipping is free within the 48 contiguous United States only.
Some restrictions may apply -- see product description or eBay's
"Shipping and Payments" tab for more details. We reserve the
right to use the most cost effective shipping method.
Shipping surcharge to Alaska, Hawaii, Puerto Rico and Canada
It costs more to ship to these locations. There is a shipping
surcharge for Alaska, Hawaii, Puerto Rico and Canada. Please
inquire before bidding.
Canadian Customers - Import Duties, taxes and charges
Import duties, taxes and charges are not included in the item
price or shipping charges. These charges are the buyer's
responsibility. Please check with your country's customs office
to determine what these additional costs will be prior to
bidding/buying. By bidding and completing your purchase with us,
you agree that you understand these terms. Please be advise that
Canadian orders take 7-10 Business days for delivery, and may
take up to 20 days if items are held at customs or any other
circumstances that may arise.
Our Business Hours & Processing Time
Our normal business hours are from Monday through Friday, 9:00am
- 5:00pm Pacific Time. We are closed on the weekend, and most
major holidays. It takes two business days for us to process an
order (prior to shipping it). Orders placed on Friday after our
cutoff time will be processed the following Monday. Please plan
We do not ship to PO Boxes, APO or FPO addresses
Sorry, we don't ship to PO Boxes, APO or FPO addresses. You must
have a business or residential address.
No International Orders except Canada
We do not sell or ship outside of the United States/Canada.
30-Day Return Policy
We take great pride in our reputation for
quality and value. Your satisfaction is important to us. All of
our items come with a 30-day return period starting on the day
the item was purchased. If, for any reason, you are not happy
with your purchase, please return it to us for a refund. You
must email us for an RMA number and return the item(s) at
your own cost. Shipping and handling charges are not
refundable, nor are they reimbursed. For exchanges: we will
replace the defective item(s), provided that they are in stock
and you are within the 30-day return period. We will ship
replacement items to you at no additional cost.
There is a 15% restocking fee if the item is returned to
us incomplete. So make sure you account for everything
that was shipped to you. All sales are considered final after
the 30 day return policy period.
Extended Warranty Available through SquareTrade
Protect your investment! For as little as a few dollars, you can
protect your investment for 2 to 3 years with SquareTrade's
warranty service plans. According to SquareTrade, your claims
are serviced within 5 days, there are no deductibles, and you're
paid the item's full purchase price if it can't be fixed.
CLICK HERE for more details
and to see if this item qualifies.
All packages are "externally" inspected for
damage BEFORE they are shipped from our warehouse. So, they
should arrive in the same condition we shipped it. When they
deliver your item and you notice any signs of damaged, please
contact us IMMEDIATELY. Do NOT sign for it -- refuse delivery.
We must be informed of all shipping related claims within 2
business days after the date of receipt. We do not issue refunds
for returns of damaged merchandise. A damage claim will be filed
on your behalf and we will replace the item immediately, once
the claim is approved. An item that was discovered damaged upon
receipt will be replaced with the same model only.
Return shipping cost (the cost to send an item back to our
store) is like or comparable to your cost of driving to any
store in order to return an item, which is not reimbursable.
Therefore, we do not reimburse any return shipping cost. If an
item you received is defective, we will certainly replace the
item with a new one, however we do not cover or reimburse the
shipping cost for returning defective merchandise back to our
store. We will ship the replacement product to you at our cost,
and use every good measure to ensure that the replacement order
is processed quickly. Returns for refund are given, less the
amount of initial shipping/handling (what it costs for us to
initially ship to you).
We're here to help in any way we can. If you
have any questions whatsoever, please feel free to contact us.
You can email us by using the "Contact Seller" link on eBay.
Please understand, we are closed on the weekend and most major
holidays. Emails sent at the end of business hours on Friday or
during the weekend will be answered when we return to work on
Monday. Due to the amount of questions and requests we get,
please understand that it may take anywhere from 24 to 48 hours
to respond to your questions. We will answer your emails in the
order we receive them. For quicker service, you can call us at
Please work with us to resolve any issues.
If you've experienced any problems with your order, please contact us at 213-749-3019. Please allow us the opportunity to correct any mistakes that may have occurred. Negative feedback should be reserved for unresolved conflicts. We assure you that we will do everything we can to resolve the problem in alignment with our store policies as stated in this listing. With your support and cooperation, we can help build a better shopping community. We look forward to serving you.
Need help? Please call us at (213) 749-3019 during normal
© 1998-2011 BUYPCDIRECT. All Rights Reserved. All trade names are
registered trademarks of respective manufacturers listed.