WHO WE ARE

Adorama is one of the nation's largest Photographic retail and mail order suppliers. For over 35 years we have been serving professionals as well as amateurs in the photographic, video, digital imaging and telescope fields. We offer the best combination of quality services, vast selection, knowledgeable staff, and competitive pricing.

Adorama Camera is your #1 source for the best and newest products in the photographic industry, and the largest inventory of items such as Digital Cameras, Digital Camera Accessories, Memory Cards, 35mm Cameras, Medium Format Cameras, Lenses, Video Cameras, TV's, MP3 Players, Binoculars, Telescopes, Scanners, Inkjet, Dye-Sub & Laser Printers, Office Fax machines, Shredders, Projectors, Inkjet Paper, Photographic Accessories, Filters, Batteries, Cases, Tripods, Flashes, Lighting & Studio Equipment, Film, Darkroom Products and Audio Video Equipment.

All new equipment comes with all of the factory included accessories, including a full manufacturer's warranty, unless otherwise noted.

We only post items that are in-stock and ready to ship.

PAYMENT

Paypal is our only method of payment. Your Paypal account must be a Verified US Paypal account. Selecting "Immediate Pay" is the way to go. If you select eCheck, it may take 2-8 days to clear Paypal.

In an effort to comply with our Authorized Dealer contracts with the manufacturers and to best control our inventory levels we reserve the right to limit quantities or cancel orders to Resellers and Exporters.

Please note: Inventory is not reserved until the item is paid for.

Please include a phone number as UPS and our Trucking Companies require it.

We prefer to ship to a confirmed Paypal address and whether yes or no we may still contact you for additional verification.

For shipments in New York and New Jersey, we are required to collect the appropriate sales tax.

SHIPPING

Most purchases are shipped with 24 Business Hours.

Adorama's eBay store ships to the 48 Contiguous United States including Military APO & FPO and Puerto Rico.

We do not ship to other International locations.

Items with "free shipping" are only shipped free to the 48 contiguous United States.
Combined shipping is available by placing all adoramacamera eBay orders BEFORE making the Payment. eBay's new checkout offers you to consolidate your orders to get better shipping rates.

All orders must be shipped with a printed invoice included. We can not ship orders without the invoice or a lower value invoice. Gift Invoices can be sent if you call us immediately after payment is made (if during business hours). No guarantees for emails in this matter.

Shipment errors due to a bad address entered by the buyer and will not be credited for shipping charges if returned or at all if lost or abandoned by the carrier.

We supply tracking information directly to your eBay account as well as via email within 24 hours after the shipment leaves our warehouse. Please make sure that our email messages don't go into spam or junk. Change requests may not be updated on eBay, please check the emails.

No store pick-ups for EBay orders, however, you may come to the store with the EBay price and we will honor the price.

All TV's over 50 inches or other large items will ship via special Truck Delivery. An appointment will be made by the Trucking Company 24 hours before final delivery. Therefore, you must provide a phone number.

Returns

Please click here for our FULL RETURN POLICY

For the first 30 days from date of receipt of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit).

Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labeled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package.

Please ship your parcel back to Adorama freight prepaid and Insured. Sorry, Adorama cannot accept COD or freight-collect shipments. Return shipping cost (the cost to send an item back to our store) is not reimbursable.

Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced, exchanged, or refunded.

Returns can take up to 8 days in-house from the date we receive it to process.

When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.

We do not require a RMA.
Returns should be shipped to:
ACC Order processing
7 Slater Drive
Elizabeth, NJ 07206

If you live in New York you may bring the return to our Manhattan store for exchange or refund.

Warranty Information

Most products have the warranty length listed in the description. To obtain a free copy of the manufacturers warranty details for any product we carry, please write to us and be sure to include the Brand Name and Model Number.

Adorama Camera, Inc.
Warranty Requests
42 West 18th Street
New York, NY 10011

Contact Us

Got a question? click here
Sales & Product Information: 800-223-2500
Customer Service: 888-209-5772

HOURS OF OPERATION

Mon-Thurs: 9:00am - 5:00pm
Friday: 9:00am - 12:00pm