Terms of Sale
Limited Warranty: Unless otherwise indicated, all items are sold with a warranty coverage of 14 days starting from the day you receive your purchase. Items are guaranteed to be as described, free of any functional defects and operate properly, unless otherwise clearly noted in the description.
THE BUYER is responsible to evaluate, research and determine if an item will meet their needs, expectations, or requirements prior to purchasing it.
Minor cosmetic flaws that have no effect on a item's operation are not considered reasonable cause for return or refund.
Items offered for sale on a AS-IS basis will be clearly noted in the item description and are not covered by any warranty. THE BUYER assumes all responsibility for any costs incurred to repair or restore items purchased AS-IS.
Shipping Details: All shipping originates from U.S.A. 14468 zip code. Shipment will be via USPS, United States Postal Service. Orders are generally shipped within (2) business days (Mon-Fri) of received payment. Package tracking number will be emailed to the winning bidder through the eBay message system.
International and Overseas buyers - will receive a US Postal Service Customs Declaration Form Number to assist in tracing their shipment through their country's customs and postal system.
(Please Note: on-line package tracking is not available for international shipments).
All Customs Fees, Duty, and Import Taxes are the responsibility of the buyer. Please do not ask us to declare a lesser value for items shipped outside the USA (it is a violation of US law).
Payment Details: eBay Payments - PayPal - Most Major Credit/Debit Cards are Accepted via PayPal Secure Check-out. Other Payment Options are Available upon request.
Returns: In the unlikely event that an item needs to be returned, The buyer must contact us within 14 days of receiving the item with a request in writing via the eBay (contact seller) message system and include a detailed description of the problem or defect present. The BUYER is responsible for the Return shipping cost.
Returns are not accepted for situations resulting in "Buyer's Remorse".
The buyer is required to retain all box and packaging materials for inspection should an insurance claim for shipping damages be requested.
All returns must be approved by "Genesee Valley Sales". We will try to assist you with any technical problems that may arise. After we have determined that a defect exists we will approve that the item be returned for a refund, or exchange. Any item retuned without prior authorization will be refused at time of delivery and returned to the sender at their expense. A refund will be processed provided that the item being returned includes all original items, in undamaged, re-saleable condition and contains all original packaging, including manuals, warranty forms, etc.
Software products are not refundable Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.
Feedback Policy: We believe that a transaction is not complete until the customer has received the item, they are pleased with their purchase and have responded with positive feedback. We encourage you to leave us positive feedback after we have met and exceeded your expectations. We will always respond with a positive feedback comment for you, our customer.