Skater Dress Black and Heart Print with Heart Cut-Out Back Detail UK 8 10 12 14

Returns

In the event that you would like to exchange the item for a different size, colour or want your money back, we are here to help.

We offer a 7-days refund policy, you have 7 days (from the day you receive your delivery) to return the unwanted item to us. In this case the goods must be in their original condition and will be inspected on their return. 

Please post returned items to the following address:

LILYLULU RETURNS

175 Princess road,

Manchester

M14 4RL

Please also file a return case in the resolution center and include a  Note with your ebay ID. stating your exchange or refund request.  Exchange or refund requests may be delayed if this procedure is not followed.

We reserve the right to refuse refunds on items if the product is in such a condition that the item needs to be reduced in price for resale. Should your exchange request item not be available, you will be refunded. We will not grant refund if;

Things to remember when you Return your items;

• We recommend returning the goods by registered/insured post
• Returns should be made in the original, undamaged packaging
• We are not liable for the postage fee for the return of goods
• We will not be liable for any loss or damage incurred whilst returns are held by third parties
• Refunds will be made once the items are received by us and a confirmation e-mail will be sent to you
• Your refund will be credited to the same card with which you made your original payment
• Refunds can take upto 7 working days to reflect in your account
• Should you wish to exchange your item/s for a different size or colour, please be sure to indicate so on the delivery note.