Condition:
- REFURBISHED BY SAMSUNG
- EXTENDED WARRANTY can be purchased at
reasonable fee through squaretrade.com, just click on the squaretrade logo
at the bottom of this ad.
Payments:
Shipping:
- UPS, or USPS of our choice
- $FREE to 48 lower US states. S/H to
AK/HI/PR/P.O. Box is NOT ELIGIBLE FOR FREE SHIPPING PROMOTION. ALL
AK/HI/PR/P.O. BOX ADDRESS HOLDERS HAVE TO CHOOSE USPS FOR SHIPPING OPTION AT
EBAY CHECKOUT. FAILURE TO DO SO WOULD DELAY PROCESSING THE ORDER AND
REQUIRES ADDITIONAL FEES.
- S/h fee to Canada and other other
countries are listed in the drop down menu at the shipping & handling
section of this page.
- Tracking number will be emailed after
shipping
- Local pick-up is NOT available.
- if your feedback is less than 5, your
order may be held and delayed for shipping.
- International customers are responsible
for local duties and/or taxes that varies from country to country.
- International customers are highly
recommended to purchase shipping insurance. We don't take any
responsibility if shipping insurance is not purchased and your order is lost
or not delivered due to problems at local customs. No
Exception!
- Your bid is the acceptance of the terms
outlined here..
Terms of Sale:
The items sold here are
new or refurbished or open box units. Please check the exact condition of this
sale listed above. We are a reseller, so we can not control
how your order has been designed, manufactured, quality controlled or whether it
is user friendly or not. However, We guarantee the item we sell will be the item
as described here. So buy with confidence! Your satisfaction is our #1 goal! Don't
hesitate to contact us with any questions or concerns. Should you need to return
an item under the return policy outlined below, please drop us an email within
15 days of receipt explaining the problem and include the following information:
1. Why you want to return the item, 2. Your order number, 3. Your name,
address, e-mail address and daytime phone number
When you are
approved for an RMA, we'll send you an RMA number and detailed return shipping
instructions. When we have received the item and verified the contents, we'll
ship you a replacement item at no cost or issue refund, as outlined here, if
replacement item is not available.
Defective Items
-
If the item has any known defects, it will be listed here. So there will be no
return due to described defects listed. Due to nature of selling brand new,
refurbished merchandise that has already been guaranteed by the manufacturers,
we can not test every single item shipped. If a defective merchandise slips by
and if it still has manufacturers warranty, we will first ask you contact the
manufacturer for technical support & warranty service or exchange. Remember
99% of initially diagnosed "Potentially Defective Products" turn out
to be configuration or compatibility issues and are not "Defective
Products". So contacting warranty provider first would save you money
for returning an item and time for replacement item. In the event if your
satisfaction is not addressed by the manufacturer or warranty provider or should
you decide to request a replacement item, then all return rules listed here
apply, with the exception of the 15% restocking fee and we will ship out a
replacement item once the defective item is received and processed by our
returns team. If a refund is requested in lieu of a replacement, then the
restocking fee reapplies.
Non-Defective Items
- Our return policy is limited to defective merchandise only. In the event if
you return or want to return a non-defective merchandise, These returns will be
charged a 15% restocking fee. Opened items must be in re-sellable condition and
have ALL original packaging, accessories, manuals and warranty cards included. A
larger restocking fee (20-50%) will be applied if the item is returned in a
condition that prevents us from re-selling it.
All defective and
non-defective returns must be sent freight pre-paid with tracking number. All
items must be returned in original manufacturer package with all accessories
included. We are not able to accept any in-complete return.
The
serial number of returned products must match the one on file. A 15% or higher
restocking fee may be applied to returned products. Shipping & handling
fee is not refundable.
Damaged Items - In the
rare event that an item arrives damaged, please refuse shipment if the damage is
external or notify us within 24 hours if the damage is concealed. WE CAN NOT
ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. We will either ship a
replacement or issue a full refund when and if the claim is settled with the
carrier.
Note that
inbound and outbound shipping charges are not refundable or reimbursable under
any circumstances. Customer is responsible for return shipping charges and loss
or damage to products being shipped for return.
Also note that we
can not take back any return without the original manufacturer's box and packing
materials. Be sure to keep all this until you are absolutely sure you won't be
returning it!
Failure to receive
return within 15 calendar days from purchase date will be considered as a
permanent acceptance of the product. Return is not allowed for any reason after
this point.
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