Samsung HMX-H300 30X Zoom Full HD Digital Camcorder in Black

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• FAQ

Items above the amount of 250 USD require a signature at delivery, please track your item and arrange accordingly.


Items below 250 required delivery confirmation, no signature is required. If you prefer to have your item ( under 250) shipped with a signature please contact us, an additional fee will apply.



All packages that are returned to us as undeliverable are subject to an additional shipping charge to reship the item or a refund minus the shipping cost of 19.95 USD.



We can ONLY ship to the address that eBay and PayPal provide us with. We will NOT be able to change the shipping address after completing the purchase.



For High dollar value items, it can take up to 48 hours for PayPal to verify the payment. All payments above the amount of 250 USD are subject to verification.

 

It is the buyers responsibility to make sure the address they send with their payment is their current and correct address. We are not responsible for packages shipping to the incorrect address.



For all international buyers, shipping can take up to 30 days for delivery, it all depends on customs clearance. Due to recent laws, items with lithium batteries will not be shipped via USPS, they will be shipped using either UPS, Fedex or DHL.



The shipping program we use automatically pulls the shipping address information into the system, so please double check that all of your information is correct before sending your payment.

• About Us
• Payment
• Shipping
• Returns
• FAQ

PLEASE READ BEFORE MAKING YOUR PURCHASE:



You can return this item if there is a defect within 14 days from the delivery date. Please be sure to check your item for any defects upon delivery. Buyers MUST contact us on eBay messages to request a return before returning an item



If you have changed your mind about your purchase, you can also return it for a refund within 14 days only. The shipping and handling charges following will not be refunded:



For items under the amount of 250.00 USD we will deduct the amount of 12.95 USD

For items over the amount of 250.00 USD we will deduct the amount of 19.95 USD

International buyers we will deduct the amount of 45.99 (regardless of the value of the item)

• About Us
• Payment
• Shipping
• Returns
• FAQ

For iPod and iPad Orders



Q: How does the warranty work, I did not receive the paperwork for the warranty? 

A: Please check the item description to see if your item is advertised with a balance of Apple warranty.
Each item has a unique serial number; your warranty is your item's serial number. Apple does NOT include any paperwork along with their items. If you would like to check on your warranty, please call 1-800-MY-APPLE and they will inform you as to how much warranty is left on your device. No paper work or registration is required for you to use the warranty. Warranty information is recorded on Apple's system and can only be retrieved by using the serial number of your device.



For Google Android Tablets



Q: I did not receive the warranty for my tablet.

A: If applicable, Warranty form is in electronic format. If you would like to receive a copy of the warranty, please use eBay messages to email us.



General Questions


Q: I forgot to change my address, can ship to a different address?

A: Unfortunately we are only able to ship to the address that you provided during checkout. This is for our customer's safety and is per eBay and PayPal guidelines. Please remember to change your address BEFORE you make your payment.



Q: Where is my item? I insert the tracking information and it shows nothing.

A: It typically takes carrier up to 48 hours to update their electronic tracking system. Please allow enough time, check back and contact us only if you do not see the item moving after that.



Q: I didn't sign for the package.

A: Packages for items under the value of $250, do not ship with a signature, all that is required is that it ships with delivery confirmation. As per PayPal, this is only required for items above $250 value.