Who is power.freaks?
Welcome to power.freaks, The Internet Superstore, where you'll always find the latest and greatest brands at prices you can afford. With hundred of products in categories ranging from bike parts and tools to electronics, cosmetic goods and more, we've got whatever it is you're craving 24/7, all year long. Still need a reason to shop at power.freaks? Read on, to hear why our over thousand customers shop with us every time!
Bigger Selection, Better Buying!
You want it? We've got it! In order to provide the most hassle-free shopping experience online, we are constantly working with our suppliers to add new products so you have plenty of options from which to choose. But sometimes having options just isn't enough and that's why we work with our distributors every day of the week to ensure that all the hottest products are in stock and available for shipping.
It's no surprise that power.freaks has become the Internet destination of choice for over thousand customers. We know that the secret to run a successful business is keeping our customers happy. We set out to provide our customers with the kind of world-class service that keeps them coming back for more.
Safe and Secure!
At power.freaks, we ensure the integrity of every order by using Verisign, an Internet leader in security transactions. Plus, with our advanced encryption, firewall technology, and state-of-the-art SSL (Secure Sockets Layer) encryption, you can be assured that your information will be protected from unauthorized use. You can also be assured that your confidential information will remain just that-confidential. Your name will never be distributed, sold, or rented.
Want Even More? Read on!
By now, we feel pretty confident that you can see the value in shopping at power.freaks, but just to be on the safe side, we've decided to let you in on what our over thousand customers already know: At power.freaks, you'll find all the stuff you could ever want with low prices, award-winning service, and a secure transaction system. So, do yourself a favor, and check back daily for deals so hot, it'll up your cool factor! Now, how's that for service!
We accept PayPal, Visa/MasterCard
Please note the following when using PayPal:
- Your PayPal account must be a US account, not international.
- We will ship to Paypal confirmed address or credit card billing address only.
- Please call us for any inquires.
- Our business hour is Monday - Friday 9:00 a.m. - 6:00 p.m. PST.
We appreciate prompt payment and look forward to your business in the future. Please make your payment within the next twelve hours so we can get the product out to you as soon as possible.
Returns are permitted and must be initiated by the buyer within 14 days from delivery date. (Return policy exclude all body and exterior parts whatsoever. Absolutely no return or exchange on fairing kit parts. No warranty on body and exterior parts whatsoever. All fairing kits are inspected manually before shipment is made. We held no responsibility for any damages occur during transit.)
In order to return an item, you must contact us to request an Return Merchandise Authorization Number (RMA). No return package will be accepted without a valid RMA number
All non-defective, undamaged products are subject to a 15% restocking fee (except where prohibited by law) if returned opened or in a non-factory sealed box. There is no restocking fee for damaged or defective products.
Basic Return Criteria
Your return must include the following or it will be rejected by our warehouse and returned back to you:
- Original packaging
- Original shipping label / packing slip
- All accessories
- Manuals, warranty registration, etc.
- Unexpired Return Merchandise Authorization (RMA) number for the correct product. This can be obtained by you either from our customer service people.
- RMA number written on the outside shipping box or on the return label. The RMA number must not be written on the manufacturer's product box.
Basic Return Processing
- If the merchandise is returned on time, in like-new condition, and conforms with the returns policy, then a replacement order will be prepared and shipped, OR the purchase price excluding shipping will be refunded to your PayPal account.
- Please allow up to ten days from shipment for your return to arrive at our Returns Warehouse because the delivery times vary depending upon the shipper.
- Your return will be processed by the Returns Warehouse within 5-7 business days (excluding weekends and holidays).
- Risk of loss for product being returned is yours during shipment between you, our returns center, distributor, or manufacturer, or back to you. Title to the product being returned remains with you until acceptance by returns center, distributor, or manufacturer.
Special Return Policy
Defective products can only be returned in exchange for the exact same product, or at the sole discretion of power.freaks, the purchase price will be credited to the credit card used for the original purchase (or, if possible, through the original payment method such as PayPal). Defective products may only be returned within 14 days of the date your product left the warehouse (regardless of when you actually took delivery of the product).
Once your return is processed, and is verified to meet the basic criteria above and to be defective, your replacement order will be sent to fulfillment. How quickly your replacement product ships after that depends on product availability.
For products that we verify to be defective, we will reimburse you for your original shipping expenses, provided that your defective return must be shipped via ground shipment only. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied.
Power.freaks in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.
Order Processing Times
Standard Order Processing time:
Within 24 hours from date of payment your item should leave our warehouse.
Estimated Order Transit time:
3-7 Business Days from shipment date.
Total Estimated Delivery time:
You should receive your item in a minimum of 4 days and a maximum of 12 days.
Shipping & Handling
We are not responsible for carrier transit time. This information is provided by the carrier and excludes weekends and holidays.
Note that transit times may vary, particularly during peak periods or inclimate weather conditions, and that delivery times frames will need to be extended for any processing time frames in excess of 1-2 business days.
WE DO NOT SHIP TO THE FOLLOWING STATES:
American Samoa (AS)
District of Columbia (DC)
Federated States of Micronesia (FM)
Commonwealth of Northern Marianas (MP)
Commonwealth of Puerto Rico (PR)
Virgin Islands (VI)
WE DO NOT SHIP INTERNATIONALLY. WE DO NOT SHIP TO CANADA.
WE DO NOT SHIP TO PO BOXES OR APO/FPO ADDRESSES.
We may ship each product separately from different warehouses.
We cannot ship on weekends and we do not offer Saturday, Sunday or holiday delivery
We cannot select which shipping company will deliver your product. This might affect you if you live in a rural community without certain types of delivery.
We are not able to combine shipping at this time.
You must pay sales tax if you ship to: California. By law, sales tax is automatically computed on products and shipping charges.
Your bid is a legal binding agreement. All auctions are expected to be paid for within 7 days or purchase.
Please send all correspondance through the ebay messaging system.
Q: Do you have more information about this product?
A: Unfortunately, we have no more information about the product other than what is listed on the product page.
Q: Is this item new or refurbished?
A: All items you find from power.freaks are brand new in the box. We do not offer refurbished products.
Q: Do you combine shipping charges or offer discounts on bulk purchases?
A: Please contact us for further discussion.
Q: Sales Tax
A: You must pay sales tax if you ship to: California. By law, sales tax is automatically computed on products and shipping charges.
Q: I'm out of the country. Can I ship to the US?
A: If your PayPal account is valid, and you ship to an address within the 48 continental United States, then you can place an order.
Any damage must be reported via phone or E-mail within the first 24 hours of the package receive. We assume the package is arrived in good condition if no damage report is made within the first 24 hours of the item received.