Please read before bidding. By bidding, you agree to the following terms and conditions.
Our business hours are Mon. thru Fri. 9:30am to 5:00pm PST. We are closed Sat., Sun. and holidays. All emails will be answered, all payments will be processed, and all packages will be shipped only during our business hours. Any emails you send us should include an eBay item #, your user ID, and an email address registered with eBay.
Customers are responsible for return shipment.
Shipping and handling is not refundable.
Only items in the original packaging can be returned.
items can only be exchanged within 30 days of Invoice date.
Returns: Returns are accepted for 30 days from the Invoice date. WebPW offers a 30-day Money Back Guarantee; this means if for any reason you are unsatisfied with your purchase you may return the merchandise for a full refund of the original purchase price excluding shipping. Only items sent back in original packaging may be eligible for a full refund. Otherwise, a 15% restocking fee may be applied. Please note that the original and return shipping and handling charges will not be refunded or reimbursed under any circumstances.
If your item is found to be DOA (Damaged On Arrival), you many return it for a replacement unit with in 30 days from the Invoice date. Replacement units will be shipped out once you obtain a RMA* (Return Authorization Number) from our returns department and ship the defective unit back to us. Again, please note that return shipping and handling charges will not be refunded or reimbursed.
Warranties: Many items carried on WebPW are covered by a 1 to 3 year warranty. If your item is covered by a warranty and becomes defective after the 30-day Money Back Guarantee period is expired. You may contact us directly to issue a replacement unit. There is a flat $9.95 shipping and handling coverage charge for all products under-going this process and return shipping will not be refunded or reimbursed.
Questions? Please feel free to contact us by clicking on . Our contact page lists all the department contacts to expedite our response time. We Do encourage that you ask questions before bidding to insure
satisfaction and understanding.