For payment by PayPal, please checkout through eBay.
payment by credit card over the phone, please call 703-534-5865 after
committing to purchase through eBay. Our hours for credit card payment
are Monday - Friday 10 AM to 5 PM EST.
Local pickup is available at our location in Falls Church, Virginia from
Monday - Saturday 10AM - 5PM. If you
have won the item and prefer to pick it up, please click "Request
Invoice" or send us a message before checking out. We can then adjust
your invoice for free shipping. Then use our online form to schedule your pickup here.
Tracking information is automatically emailed upon shipment.
We ship orders within the contiguous US with FedEx or UPS at our
discretion. We use eBay's UPS calculator for both FedEx and UPS rates.
PO Box, HI, AK, APO/FPO/DPO, and PR orders must be shipped via USPS. Please request an adjusted invoice before checking out.
We can ship items internationally that are listed under "Ships to:
Worldwide" only. We ship most international orders with USPS. Expedited
shipping isavailable with USPS, FedEx, and UPS.
The shipping cost does not include
duties or taxes. The buyer is responsible for paying all duties and
taxes in order to clear the shipment from customs.
We can typically provide a shipping discount for multiple purchases. For
combined shipping, please click "Request Invoice" or send us a message
before checking out. We can then adjust your invoice for combined
In order to guarantee the rates and transit times shown, we must receive
your order with its payment cleared by 2:00 PM EST during business
days. Orders placed
after 2:00 PM EST will be shipped on the next business day. Orders
placed on weekends or holidays will be shipped the next business day.
Please plan your orders
Returns and Refunds
We strive to be a 5 star seller and hope that you are happy with your purchase.
If there is a problem with your order, please contact us through eBay messages or by phone before leaving feedback.
return window for working items listed as "New" or "Used" is 14 days,
buyer pays return shipping. Shipping costs are non-refundable.
Items that are
listed as "parts or not working" are sold "as is" and cannot be returned or refunded.