Your item will be shipped within 2 business days of payment.
We ship to all continental US destinations via UPS ground shipping.
Hawaii, Alaska, APO, and PO Box use USPS priority mail. Extra shipping rates apply.
Internationally, we ship via First-Class USPS mail if package is less than 4 lbs. If more, we use
international priority mail or UPS Canada. Cost is calculated based on weight.
Buyer is responsible for international taxes, customs, and duties.
Combined shipping is available for up to 5 items. We offer a USD$2 discount for EACH ADDITIONAL
If the shipping costs for item A, B, and C are $9, $7, and $5 respectively, the total cost after discount
becomes: $9(A) + $5(B after discount) + $3(C after discount) = USD$17.
Shipping insurance is included in the shipping
charge for every item.
We accept Visa, MasterCard, American Express, Discover, or PayPal. If you are
paying with a credit card, please contact us by Email.
You will receive a notification email shortly after the auction ends.
Following receipt of payment, an email will be sent to the address you listed in the
checkout with complete order details.
We only ship to confirmed PayPal addresses or to the billing address on the credit
card used to make your purchase.
Payment must be received within 5 business days of winning an item.
Unpaid auction wins will be forfeited after 5 business days and eBay policies
will be followed
The winning bidder must respond within 48 hours of purchase
Credit cards will not be charged until your order ships.
We offer a 1 year warranty on most products, with the exception of strobes and light bulbs (30 day warranty).
If you are not satisfied with your purchase for any reason, you may return a product within 14 days, with the exception of opened muslin and used strobe lights.
Buyers must pay the return shipping charge.
Prior to returning any order, please contact us via email for an RMA number.
All return orders should include your eBay user ID, eBay item number, and a brief reason for the return order.
Item will be refunded, minus a 20% restocking/service fee.
The shipping and handling fee is non refundable.
Return order must be in the same condition as received.
If an item received was damage or defective, please notify seller within 5 days of receipt of item.
Defective items can only be exchanged for an identical item.
The defective item must be returned to seller before a replacement can be shipped out.
Your order includes:
Your satisfaction is our priority. If you need any information or help, please feel free to call us during business hours (9-5, M-F), or email us through eBay.
Please contact us by Email.