Pen+Rose Rugged Rubber Matte Hard Case Cover For iPhone 4G 4S w/ Screen Protect

Contact Us:

(1)If there are any problems with your order, please contact us as soon as possible via the eBay messaging system so we can remedy the problem; we will reply within 1 business day (public holidays exempted).

(2). Work Hours: From Monday-Friday

(3). If you have not received an email response within 2 business days of winning an auction, please check you eBay registered email address and ‘My Messages’ inboxes. Overly aggressive spam filters have sometimes been known block our emails.

Payment method:

(1).We only accept payments via PayPal.

(2). After you have won an auction, you will receive an email at the address you have registered with eBay.

(3). If you are paying through PayPal using an eCheck, please be aware that we will only ship your order after the payment has been cleared.

(4). All payments from the buyer are expected in full within 7 days of the closing of the auction. Violation of this policy will result in our filing a non-payment dispute with eBay.

(5). For security reasons, we generally only ship items to you PayPal registered mailing address. If you would like to modify the shipping address, please add a note during the payment process.

Shipping:

(1).Our shipping rates include processing, packaging, shipping, and handling.

(2).We are not responsible for orders placed to undeliverable addresses. We reserve the right to charge for return shipment in the case of an incorrect address being supplied by the buyer. Any non-received items resulting from the buyer’s incorrectly entered address (via PayPal or otherwise) are not eligible for our refund or replacement policies.

(3). Items are generally shipped usually within 1 business days after an approved payment by the buyer (Saturday and Sunday excluded).

(4). Shipping from warehouses in CA usually takes 2-3 business days to reach completion for orders within the US placed by USPS first class mail (tracking numbers available)

(5).Local pick up is not available.

Return & Refund policy:

(1).We fully guarantee our items. All products are brand new from the manufacturer unless otherwise specified clearly in the description.

(2). All returns, whether for defective products or otherwise, must be pre-authorized by us. Please contact us to get approval and the return address before shipping the returned item.

(3). In all cases, shipping fees for the return of an item (whether for refund or exchange) are the responsibility of the buyer. Replacement merchandise will be shipped free of charge.

(4). Replacements will be shipped upon receipt of the returned item.

Feedback & detailed Seller Rating

Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please email us before leaving any 1 or 2 ratings, negative feedback or open any ebay or paypal dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem.

Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) . When you rate the shipping time part please take international transit into consideration.] Your recognition will make us more confident to develop business and serve you better.

Sku:#3739420901-AAAB