You will receive a professionally produced and
printed CD-ROM in a jiffy bag with a printed example on how to use the
software (more information on our portal). If you need any support please
contact us through eBay messages and we will gladly help.
Above pictures may vary
| Before asking any questions or
making any purchases from IM-SOFT please read all of the
information below before
contacting us - thank you |
Frequently Asked
Questions (FAQ) and Additional Information
Does
this merge partitions?
No, this will shrink, expand, create a
delete - but you can't merge partitions, we advise that you copy data from
one partition to another, delete and then expand the remaining partition.
Is this
software legal?
Absolutely, the
compilation has been put together by IM-SOFT. Copies of the GNU Licenses
are available on request and are provided with all media.
No
counterfeit, "cracked" or cloned software is distributed with our solutions.
Will I receive
a boxed product as shown in the picture?
The box image is
for illustration only. You will receive your Brand New CD-ROM in a
protective mailer. All of our products are produced to a high standard. If
you have already received your item and you are not happy with it please
contact us via eBay messages and we will gladly help you.
Do you offer customer support?
Yes we offer full
customer support for all our products. Please contact us via eBay messages
using the "ask a question" link below. We usually respond to all e-mails
within 48 hours (Monday to Friday). If you do not receive a response after
this time please resend your message. Occasionally messages are not always
received first time.
Do you have a refund policy?
Yes we have a full 14 day refund policy for all our products. You are required to pay for the
cost of returning the item and will be refunded the "buy it now" price (note
international postage is not refunded). It is important that you contact our store via
eBay messages using the "ask a question" link below. You need to contact us
before returning the item so that we can process your refund through eBay.
If your item arrives damaged or does not arrive after 7 days in the UK and
14 days internationally please contact us and we will gladly send a
replacement out to you.
My item
is not working correctly. What should I do?
In the unlikely
event that your CD-ROM arrives damaged or is not working correctly please
contact us via eBay messages using the "ask a question" link below. We offer
full customer support and are happy to help you with any issues. We also
have a full 14 day refund policy. Please contact us before leaving feedback, ratings
or even raising a case. This gives us chance to resolve any technical issues for you.
I am unhappy with my item. What should I do?
If you are unhappy at all with any of our products please avoid leaving
bad feedback and ratings and contact us through eBay messages. We offer full
customer support and will gladly help you. We may also be able to offer you
alternative software so please contact us and we will gladly help.
Are your products available as a
download?
Yes we have a download service. This item is
unavailable
My item has not arrived yet. What should I do?
UK orders should not take any longer than 7 days. Orders from outside
the UK may take up to 14 working days. If your item has not arrived after
this time please contact us and we will arrange to send you a replacement.
If you need your item quickly please contact us and we can send you a
download to use while you wait for delivery.
POSTAL INFORMATION
-
All items are posted from the UK.
-
We dispatch items Monday to
Thursday, we do not dispatch during UK holidays or weekends
-
All items are dispatched within 2
working days of payment (note if you request for a download link this is
sent when the item is dispatched)
-
Any postage charges with this
item includes packaging
Feedback and Star
Ratings (DSR)
Feedback and star
ratings are very important to all sellers in the eBay community. We are
committed to providing you with a 5 star service. You will be asked by eBay
to leave a Detailed Seller Rating (DSR). Please consider leaving 5 stars
because anything less will make our eBay business more difficult in the
future. Please help and support our store so we can continue to offer great
prices to our valued customers. Many buyers believe 4 stars to be a good
rating when in truth anything less than 4.7 will be below standard. If you
do not feel that you can give 5 stars in any area please contact us first
and let us know why you feel this way. We will do our very best to resolve
this for you. Please support sellers and the eBay community.
Thank you for viewing our store and products.
Please add us to your favorite sellers and keep checking back for new
products.
Copyright
This item is copyrighted. Reproduction, duplication
or resale of this CD-ROM is prohibited.
The individual
software installer and screenshots are released under the GNU GPL.
The license is available on the CD-ROM. This software is
available on the public domain.
All other images, items, box
image, CD-ROM menus and designs are copyrighted and contains our
protected IP.
Copyright © 2011 IM-SOFT
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