Can I pick up my item?
You are welcome to pick your item up here at the store. However, You will be charged tax if paying here at the store.
What are your customer support hours?
We are opened for business from 9-5 Monday through Friday and 9-2 on Saturday.
Can I combine shipping on tires?
Our size 13” and 14” tires in pairs is the most economical way to ship them. I cannot combine shipping on more than 2 sets of tires because the weight and size of the package would no longer be economical to ship. I can combine Shipping on as many as 4 of the smaller tires, so please ask for a payment total on these tires and I will adjust your invoice for actual shipping charges.
For larger tire orders, or 3 or more of the 15” or 16” tires please call me. We might be able to reduce your shipping charges by utilizing freight shipping.
Why am I being charged a sales tax?
We are required to collect sales tax from residents that live in our state.
Are the pictures in your ad the actual picture of the item?
Yes, they are pictures of the actual item. However, the picture may be a Stock photo of an item that we have listed as a multiple quantity item, or an item that we continually relist. The photo will be an accurate representation of the item you will receive.
How do I know if this will fit my vehicle?
Please check the picture, vehicle dimensions, and specification section of our ad to be sure. You can also call us and we will be happy to assist you any way possible. Please note that we are a Surplus Store and our inventory changes daily and I am not an expert on many of the items we have listed. I will try to help you any way possible to get the answers that you need though.
If you’re out of stock on an item, when will you get more?
Many of our multiple quantity listings are items that we stock and receive from distributors on weekly and bi-weekly bases. Due to our rock bottom prices we sometimes have dealers visit our store and buy large bulk orders. If this depletes our on hand stock and you buy on line, we will notify you of the delay in shipping. If your order is going to be more than the stated handling time, we will gladly refund your purchase and shipping if you do not wish to wait.