We take Paypal, Mastercard, Visa and Discover. If paying with a credit card please call us 832-421-5214 or Toll Free 800-765-1739. Through paypal you can also pay with e- checks. If there is another form of payment not listed here, please call us so we can figure out how to get your item paid for as soon as possible.
We usually ship packages within 24 hours of payment from buyers. Our packages ship UPS ground, USPS priority, or FedEx ground. If you need an item shipped to you quickly, please email us so we can figure out a quicker way to get the product to you. We do not ship on weekends, or major holidays. We do ship internationally. If you need an item shipped outside the United States please contact us BEFORE bidding so we can give you a shipping quote. We do combine shipping for multiple purchases at one time. We do ship to Military Addresses.
RETURNS: You have 30 days to return the system. You must have a return authorization number and you need to email us for this number. 20% restocking fee will be charged without a return authorization number. Shipping to you is not refundable and your return will be the cost you paid minus $12.00 for shipping to you. All items we shipped to you, must be returned and a specialist in the return department will make sure all items have been shipped back. If parts are missing, you will be responsible and the cost for each item will be deducted from your total order package.
We are Authorized Dealers of all products listed on our ebay store. Manufacturers we carry are: Innotek, PetSafe, SportDog, DT Systems, Dogtra, Perimeter, Unleashed Technology, Paws Aboard, Metro Dog Grooming Dryers, K&H Dog & Cat Beds, Wizdog, Pet Gear, Kittywalk, EzyDog, Drinkwell and more. Everything we sell is brand new. We sometimes carry a wireless system through PetSafe which is refurbished, but we do have the new ones listed as well.
By purchasing PetSafe, Innotek or SportDOG products from us (authorized online retailer) you are ensuring that your warranty is 100% valid. Please click the logos for more information.
The display of these Authorized Retailer Logos below indicate that this independent merchant has been recognized by Radio Systems Corporation ("RSC") as an Authorized Retailer of RSC retail products. Authorized Retailers are not agents of RSC or otherwise affiliated with RSC.
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