Payments are to be received within 7 days of winning your item/s. We prefer our customers to pay via PayPal. This is the securest and the fastest way to receive your payment, and have your order processed in a timely manner. If you're waiting to send payment, please contact us right away. We will make an exception, and update our notes that payment is on hold. This prevents an 'open case' being started.
What if I don’t have a PayPal account?
For alternative payment methods, please contact us through eBay messaging system. We will inform you when we have received your payment, and we’ll process your order usually the same day.
All items are shipped via USPS first class mail or USPS International first class mail unless otherwise stated in the listing or upon your request to choose a different service.
If your order is over $100, we will send your items with “USPS Delivery Confirmation" for domestic delivery or with "USPS Registered Mail” for international delivery. The cost is charged to you. If you prefer your items not to be sent via special services, please inform us and we will invoice you accordingly.
Can I combine my orders?
Yes! We allow you to combine up to 2 weeks worth of auctions. A message to us must be sent that your current payment is on hold. Upon our auctions ending, please wait to have an invoice issued to you. This helps us invoice you correctly for shipping costs, which will save you significantly.
How soon after making a payment do you process my order?
All payments for orders received Saturday and Sunday will be processed and mailed the following Monday, before 4pm (PST).
Payments received Tuesday through Friday before 2pm (PST) are processed on Thursday, before 4pm (PST).
What is the best way to contact Berkeley Stamps, Inc?
For the fastest response, we prefer that you contact us through eBay messaging system. We try our best to respond within 24 hours.
I live in the Bay Area; do you offer viewings of your items listed within eBay or can I pick up my order from your office?
No. Unfortunately, we cannot offer viewing at this time, and it is not possible to hand pick your lots. Thank you for your understanding.