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I have looked at many massage chairs including one on sale at Costco before deciding to buy this chair. It has many excellent massage functions, elegant look of an expensive arm chair, and a very sturdy build which is important to a technical person as I am. The regular price by Panasonic seems too high to me, but the price for a refurbished chair from this dealer is very good! I've had this chair for about 10 days now, and it does relieve my body pain and aches and make me feel good.
Verified purchase: Yes | Condition: Refurbished
This chair is for my wife who has been having pain in her back and arms. She had several visits to a rehab place with little improvement. Since she has had this chair, she has felt much better and has much more movement in her arms and shoulders. Could it be coincidence or a result of the chair and the rehab? We can't say, but the substantial improvement occurred after she used the chair for a couple of weeks.
Verified purchase: Yes | Condition: Refurbished