k-gear is an online retailer specializing in outdoor gear including sunglasses, jackets, camping gear, snowboards, and much more. We find the best deals available on name brands and do our best to pass on those bargains to you, our customers. We appreciate each and every buyer and do our best to make your experience with us the best you’ve ever had on eBay.
We believe eBay is a great marketplace and appreciate the opportunity to be a part of your next adventure. We are outdoors enthusiasts and love the gear we sell!
We understand international shipping is expensive and are willing to work with international buyers individually for bulk purchases, preferred shipping options, etc. – please contact us with questions PRIOR to purchasing your items.
We ship via USPS, Fedex or UPS for shipments within the United States. International orders will be shipped via USPS. All orders require shipment to a physical, confirmed paypal address. Please contact us for expedited shipping options – we will do our best to accommodate you.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Unfortunately, we have no way of predicting customs charges. If this is a concern, please check with your country's customs office to determine what these additional costs will be prior to buying an item.
Our preferred method of international shipping is US Postal Service International Priority Mail or EMS express. These methods are offered as faster alternatives and include better tracking and insurance.
First Class International is offered as a method of shipping for select items and does NOT include insurance, tracking or guaranteed delivery times. This is an economical means of shipping smaller, lighter items for those buyers not in a hurry to receive their items – it can sometimes take several weeks.
We reserve the right to cancel bids or transactions from buyers with low, no, or negative feedback. Winning bidders must respond and make payment arrangements within three days of auction end unless prior arrangements have been made. Non-paying bidders will be reported to eBay for fee recovery. Please, DO NOT PURCHASE, IF YOU DO NOT INTEND TO PAY.
We have a 7 day return policy, starting the date an item is delivered. We believe this is sufficient time to inspect an item. Item must be in original condition for return – clean with tags intact and attached. The original shipping cost will not be refunded unless there was an error on our part. All returns must be pre-authorized, please contact us prior to sending an item back.
We value your opinion and know how important feedback is on the eBay marketplace. When shopping with k-gear, 99.99% of potential issues can be resolved simply by letting us know if you experience a problem. Please contact us BEFORE leaving any negative feedback so we can quickly address your concerns. We strive for excellent customer service resulting in positive feedback with each and every buyer. We also prioritize leaving feedback for all of our buyers.