Unless otherwise stated in the description, what you see in the photos and what you read in the description is the item you will receive. For items which we have multiples of, the item sold will be in very similar condition as the one shown in the photo. Please ask any questions before bidding or purchasing if you are not completely sure of what you will be buying. We do not end auctions early, so please do not ask. Our goal is 100% satisfaction. If we do not meet your expectations in any way, please contact us directly and allow us to resolve the matter before leaving feedback.
We offer returns only on items that are defective or does not match the item description. Please read the full description before buying as we often sell “as is” items. We do not offer returns on new items unless the item did not match the stated description. We also do not offer returns on “as is” items. We will describe it as best we can, but “as is” items may have other issues we are unaware of. These items are sold solely for parts or repair.
GAMES, MUSIC, & MOVIES:
If you receive a defective used game, music or movie item that is not being sold as an “as is” item please contact us and we will pay for return shipping if at request. Send the item back in the same packaging you received it in. Once we receive the item we will provide a full refund. Defective games, music or movie items must be shipped back to us within 3 days of you receiving it and must be postmarked to reflect that. Returned items will be retested and if found to be working we will not pay return shipping. Games with batteries are not guaranteed because it is impossible to determine how long they will last. If the battery does not work at all, the item will be listed as "dead battery.” Returns on games with batteries will be accepted only if the game itself does not work or match the description.
CONSOLES & ACCESSORIES:
Game consoles and game accessories are guaranteed to be in working condition upon arrival unless being sold "as is." Returns on these items are only accepted if return shipped within the first 3 days after receipt and the item should be postmarked to reflect that.
Please make sure your shipping address on file is correct. Items returned for bad addresses will require buyer to pay additional shipping cost. We only ship to Paypal addresses per Ebay's policies. Please do not request us to send an item to another address. If you have recently moved make sure your new address shows up at check out because that is the only address we will ship to. We do offer combined shipping. Please ask before paying. If you desire shipping insurance also ask before paying. Once the item is delivered, we are not responsible for mail theft. Please make sure the items will be delivered to a secure location. Some items may incur a handling fee if extra packaging is required. Shipping will usually be within one business day after cleared payment is received. Tracking will be provided (USPS tracking). We ship and answer questions Monday - Friday (usually between 8:30 a.m. and 1:30 p.m.) and sometimes Saturday. We do not ship anywhere outside of the United States. We do ship to U.S. territories and APO addresses.
We only accept Paypal. Please pay within 7 days of auction close, unpaid items will be reported. If you require additional time, please contact us as we can usually work something out.