New USB Play & Charger Charge Cable Cord for XBOX 360 Wireless Controller Black

• An invoice will be sent automatically through email to every buyer.
• We only accept payments through PayPal (which supports Visa, MasterCard, Discover, American Express, or Echecks). Paypal is a secure payment method for both seller and buyer in ecommerce.
• Payment must be received within 7 days after issuance of invoice. eBay's Unpaid Item Policy "requires buyers to pay for the items that they commit to purchase". If you have difficulty paying for the item, please email us. To claim back the Final Value Fee from ebay, we have to file an Unpaid Item Report if buyers deliberately default on payments.

• Delivery status is based on tracking information provided by postal office/courier.
• Please note that we are not responsible for any import tax that may incur. We don't ship to Africa, Middle East, Italy and Mexico because of tight customs restrictions or frequent package losses. If your shipping address is from these regions and place an order, we will not be responsible for customs hold up or package loss.
• The default mode of shipping is from Hong Kong through Air Mail (with NO tracking number). You can also choose other faster shipping methods at additional fee. You can choose EMS because it gives a good balance between shipping fees and time.
• Please understand that shipping loss, though rather seldom, is part of online trading. We will do whatever we can within our capabilities to ensure fast delivery, but please be understandable when something beyond anyone's control affects delivery time (such as natural disasters).
• Shipping Processing Time: package is usually dispatched within 2 business days after payment is cleared.
• To protect your interest, package will only be shipped to your confirmed billing address (this is the address that your credit card or bank statements are sent to) on file with PayPal. No exception.
• We will not be responsible for item loss due to wrong or unknown address.
• Please check carefully and do not sign the parcel if it is broken on arrival.
  

Estimated Shipping Time

Customer Service Standard and Feedback

• All sales are final. Please read through this listing to gain a thorough understanding of the item specifications, compatibility, price and shipping terms before making a bid. If you are uncertain about something, feel free to email us.
• We believe that the buyer understands what he or she is ordering and how to operate the phone with the assistance of user manual
• Our office hour is 9:00 AM - 5:00 PM, Monday to Friday Beijing Time, except major holidays. We usually answer all customer questions within 1 business day.
• Feedback is very important to us. We strive to provide utmost satisfaction to our customers. However, even with the most stringent quality control, problems occur sometimes during shipping or handling. We pack our products prudently and are not responsible for physical damage/losses during shipping. Please insure your item if you want protection from shipping losses. If you have any questions or need customer support, please contact us before leaving a negative feedback. We will do our best to resolve the issue.

7 Day Refund or Return Policy and 1 Year Extended Warranty

• At Waltzmart, your satisfaction is paramount, you will enjoy 7 day return/refund if the product is defective. Please contact us within this period if you need to exchange.
• If a product is defective or does not function properly, you can choose to have a refund the amount you pay (net of appropriate S&H Fees) or replace the item with the original model. The item should be returned in original packing materials and shipped out within 10 days from delivery day. Upon testing the product by us, we will send a replacement.
• This guarantee does not apply if customers mishandle the item or do not use it with proper care. Please contact us for return arrangements before shipping out a return.
• The 1 year warranty covers only product defects and does not cover ANY return freight charges, batteries that have been used, cost of parts removed by you, normal wear and tear, careless/negligent usage of the item, consequential or subsequent damages.
• The warranty provides repairing service within 1 year of purchase. For the first 1 month of purchase, we will pay one way shipping cost (from China to your location). After 1 month of purchase, the buyer need to pay 2 ways of shipping cost.
• To return your package for replacement, please inform us first.

• We contact successful bidders/buyers through email. An invoice is automatically generated by the system to the customer, with orders' total and payment instructions.
• Email notifications are sent to buyers after items are shipped.
• After receiving the item, please kindly confirm receipt by leaving feedback for us at ebay.
• If the item is as described and in good condition, and the shipping time frame is reasonable (not much deviation from the average shipping stated in this listing), please give us five stars in the appropriate areas. If you have questions about your purchase, please email us for customer service before leaving negative feedback. Communication can help to solve 99% of the problems. We will do our best to resolve the problem.