We always strive for 5 star customer service...
If you feel your shopping experience with us was anything less than FIVE STARS, please contact us immediately throguh eBay messenge. We appreciate the opportunity for us to correct any issues you may have before you leave eBay neutral or negative feedback.
Please read eBay's section on "how to leave detailed seller ratings" below: (check it out at http://pages.ebay.com/help/feedback/detailed-seller-ratings.html)
- Review the item title and description before rating the seller on the item as described.
- Consider only business days when evaluating communication. Sellers don't always check email on weekends and holidays.
- When rating sellers on shipping time. Rate the seller on the time it took to mail the item, not the time it took you to receive the item. You shouldn't hold sellers responsible for delays in mail services. International custom delays or for the time it took for your payment to clear.
- When rating the seller on shipping and handling charges. Remember that sellers may charge for the cost of the actual packaging materials, along with a reasonable handling fee to cover the seller’s time and direct costs associated with shipping.For international transactions, you may also be responsible for duties, taxes and customs clearance fees as requested by country laws.
- All shipments are shipping from New York.
So, before you post permanent feedback...if anything about this transaction did not meet your expectations... Please let us know and give us the chance to make things RIGHT. Your satisfaction is very important to us.
Our future success depends on it! Thank you!
- To get the FASTEST response, please contact us via eBay's messaging system.
- All messages will be answered within 24 hours except on the weekends and major holidays.
- Our business hours are Monday-Friday 10am - 5 pm EST
Terms of Sale
- We only ship to the 48 contiguous states, Puerto Rico, Alaska, Hawaii, Guam and Virgina Islands.
- Please make sure your eBay shipping address is correct and up to date.
- Please contact us prior to purchase if you want to change your shipping address.
- Orders purchased after 12:00pm on a Friday are shipped on Monday.
- Saturdays, Sundays, and major holidays are not included in transit time estimates.
- PayPal is the only method of payment. Payment must be fulfilled within 7 days since auction's ending.
- We do not accept refunds/exchanges on used items unless it was stated as Brand New or if the item received is significantly different from the listing's description.
- If you feel this is the case, please contact us within 7 days from the day you receive the item and we will work out a resolution that is agreeable to both parties.
- We must receive the return item within 10 days from the day return instruction is provided by our customer service representative.
We are a leading U.S. based Cellular and Wireless accessories wholesaler and distributor. We strive to provide the best customer service possible and we take pride in providing the best quality and brand name products at the lowest prices around. We strongly believe in establishing customer relationship and maintaining quick open communication because we hope to offer a fast smooth friendly transaction to every customer.