Customer service is available from Monday-Friday 9am-6pm est. You can call us at 1-866-LEESON(533-7667), 304-842-5469, or 304-842-6539. You can also e-mail us through the 'Ask a Question' link on the eBay listing. We are here to help. If you have any questions, please don't hesitate to ask before you order.
Returns are accepted for 14 days from the date of receipt except on electrical or closeout items. There are different reasons for return outlined below.
**NO RETURNS ON ELECTRICAL OR CLOSEOUT ITEMS**
Warranty- we do not warranty any item we sell for defects or fitment. All items that come with a warrnaty(most do) come with a warranty from the manufacturer. We do not handle any warranty issues but will help in any way we can in dealing with the manufacturer if needed.
Items Shipped Incorrectly: Any item shipped incorrectly can be returned for an exchange.
Exchanges: Items that are exhanged are not subject to a restock and may be exhanged for any product of equal value.
Returns for refund: All returns must be in the original package in "new" condition. Any item shiped back to us damaged or scratched in installation will not be accepted. All returns for refund are subject to a 25% restock fee.
Return Shipping: Shipping costs are at the buyer's expense unless other arrangements are made with management. Customers are NOT eligible for free return shipping if customer has decided they no longer want the item and request a refund or exchange or if the customer bought the wrong item.
Damaged in Shipping: When a package is recieved damaged, the carrier needs to be notified and we also need to be notified within 5 days of recipt. We will file the claim with the carrier and send out another one.
The buyer is responsible for shipping for returned items.
All returns must be pre-approved and may be subject to a restock fee. Please call us at
1-866-533-7667 for more info.
Closeout or Discontinued Items: Closeout or discontinued items are NOT ELIGIBLE FOR RETURN. These items are sold as-is. Any closeout item will have closeout or discontinued in the description.
Please do not purchase items based only on the picture. We sometimes use stock photos from the manufactuers website. The description is correct for fitment, if your model is not listed, the part will not fit. Feel free to ask questions if you are unsure about fitment.