The Shop-A-Holiks Policy
DO NOT BID IF YOU DO NOT INTEND TO PAY!!!
EFFECTIVE IMMEDIATELY: if
you have PRIVATE FEEDBACK or 0 feedback please contact us first & We now
Residents Only Sales Tax….
PRODUCT PRICING: Due to an increase of non-payments from
customers shopping in our store, we are changing our system to primarily Buy It
Now and Immediate Payment Due – However, we are still willing to haggle on
prices and “hold” items as long as you send us a message before purchasing. We
would still like this to be a place to find bargains, so please do not feel
afraid to shoot us a message on any of our items…
EBAY FEEDBACK: We
hope you find your experience with us a Pleasant One. However please be aware
that MOST of our items are Pre-owned, Previously worn and vintage – we sell them
exactly as purchased from estate or individual seller – We try to note any flaw
we find when listing item; however, we are human and can sometimes miss things,
we ask that before you give us a negative or neutral feedback, PLEASE PLEASE
contact us first and give us the opportunity to resolve the issue with a
positive outcome. We truly take pride in what we do, what we offer and in providing
100% customer service & satisfaction…..
PAYMENT- We currently accept PayPal.
Payment due immediately – Please email me if you need other arrangements – We
process 100’s of transactions a week and unfortunately are unable to stop items
falling into Unpaid Item Case unless you contact us to make different
Communication is KEY!
SHIPPING- We ship
within 48 Hours of payment. Shipping is as noted in listing. Priority takes 2
to 4 days. Parcel Post may take up to 14 business days depending upon weather
conditions. I do include an earnest “handling fee” which is usually $1.00 as I
pay for bubble wrap, envelopes, boxes and such. Yes we do combine shipping.
Once you are done shopping & bidding, please send a request for total and
we will send you an updated invoice to reflect the new total. Our items are shipped out Monday – Friday
only. Our 1 day turn-around shipping
service is not counted on Saturday and Sunday.
Anything purchased and paid for on Friday after 10:00 am, will not ship
SHIPPING OUT OF COUNTRY – Due to increased international
shipping issues, we are no longer able to ship Regular First Class
International Mail as it provides no source of tracking for lost shipments or
insurance for damaged items. “MOST” out
of country shipments must ship Priority or Express International Mail. Please
request a shipping quote or ask questions before bidding. Also, please note that I ONLY CHARGE US
Postage Shipping & Handling, you are responsible to be aware of and pay for
any additional Fee’s or Penalties your Country may impose. Please check with your
country’s Custom Office to ascertain all fee’s before bidding or making an
offer on merchandise.
RETURNS - No returns on perfumes, vintage
jewelry or as stated in our listings – so please ask questions before bidding
or buy-it-now. We try to describe our products as accurately and honestly as
possible. Although, we are not professional and just as human as everyone
else and do make errors. Or, it may just
be that the item is not what you had expected, we totally understand how
shopping online can be as I myself am an online shopper.
We offer a 14-day return policy
on MOST ITEMS – Please see below.
You must return the EXACT item you purchased and YOU MUST CONTACT US
FIRST. However, Shipping is only
refunded when the error was made by us….
Please be aware that we keep a
catalog of every item we sell and the condition it was shipped, if you return
an item that IS NOT OURS – WE WILL NOT REFUND YOU and return shipment shall be
at your expense!
We are in the State of California and are required to charge Sales
hesitate to ask questions, Share Knowledge I missed or am unaware of and
request further photos before bidding!
Thank you for visiting us & Make it a Great Day!