Orders will ship in either a Poly Bubble Mailer or Cube Box. All Domestic packages will have a Delivery Confirmation number and are Insured.
Delivery Confirmation numbers are uploaded into Ebay and Paypal.
Packages with a value over $249.00 will require a signature upon
**ADDITIONAL ITEMS SHIP FOR ONLY .75 CENTS with a combined invoice**
TO RECEIVE REDUCED SHIPPING YOU MUST PAY WITH A COMBINED INVOICE. To
do this, “Purchase” each item, but do not pay for it. When you are
finished, send us an email, and we will put all items on one invoice
with the reduced shipping. Then
you can make one payment for everything! With the combined shipping
rate, you will only receive one folding box per order. For flip top gift
boxes see #4.
If you pay each invoice separately, the items may ship separately with
full shipping charges on each package. Even if you email us after
paying, we cannot guarantee we will be able to find the individual
orders and combine the shipments. In the event we are able to find and
combine the individually paid orders, we will issue a refund of 50% of
the second (third) shipping charge back to your Paypal account. You will
NOT receive the lowest reduced shipping rate due to
the additional work and processing involved when you don’t pay with a
Buyers are responsible for any and all Import/Customs fees, taxes, and
charges. These fees are not included in the item or shipping costs.
Please check with your Country’s customs office to see what these
additional costs may be prior to bidding or buying.***
Returns are accepted. Buyer must notify Seller within 14 days. Money back or exchange. Buyer pays return shipping and a 20% restocking fee. Item must be returned in original condition and with all original packaging.
3.) INSURED PACKAGES AND CLAIMS:
We insure every package against loss. A package is considered “LOST” once 30 days have passed. A claim cannot be filed prior to 30 days per the Insurance Company.
you need a replacement sent before 30 days have passed, we will be
happy to send one provided the item is still in stock. It will be
written up as a new order and must be paid in full before we can ship.
If the original package does show up, you will be responsible for the
return shipping charges back to us. Once we receive it, we will issue a
refund back to your Paypal account. If the original package does NOT
show up, we will file a claim at 30 days. It usually takes 1 – 2 weeks
for the Insurance Company to investigate and process. Once approved, we
will issue a refund to your Paypal account for the original purchase
price plus shipping.
4.) PACKAGING: Items
are inserted into a 4ml plastic baggie with ziploc top which is also
sealed with a Pandora sticker. The baggie is then placed in a Folding
Pandora gift box (see picture below). When you combine shipping and get the reduced rate, you will receive one folding box per shipment.
PANDORA DOES NOT HAVE “TAGS.” All new items are sent with original
packaging as described above. Pandora Flip top Gift Boxes may be ordered
here - Charming Moments Gift Wrap & Boxes.
Charming Moments is not an authorized Pandora dealer.
We sell on-line only and do not have a retail store.