Shipping Details & Exceptions

Standard Overnight: Delivery next business day. Not available to PO Boxes, APO, US Territories (not US Virgin Islands), Alaska or Hawaii. Saturdays, Sundays and Holidays Excluded.

Non 48, AK, HI, PR, APO/FPO or U.S. Territories

Free Shipping is only available on orders shipped to physical addresses in the 48 United States. International Orders, Expedited Orders, PO and APO Box orders, and orders shipped to Alaska, Hawaii, Puerto Rico and the US Virgin Islands DO NOT qualify for Free Shipping.

International: You are responsible for all Taxes & Duties - which will be charged upon delivery. Please contact your local FedEx agent to determine your estimated taxes & duties. All international shipments are thoroughly inspected to assure perfect product fulfillment. We will not mark the package as a gift. Returns are not accepted on international orders.

Payments

Delivery next business day. Not available to PO Boxes, APO, US Territories, Alaska or Hawaii. Saturdays, Sundays and Holidays Excluded.

Payment Terms & Checkout Procedures

We accept Paypal, Visa, Mastercard, American Express, and Discover. Please click eBay's PAY NOW button and you will be directed through eBay's secure checkout system.

New eBay rules prohibit us from accepting any form of paper payments. You must pay with Paypal or a Major Credit Card.

 

Returns & Exchanges ** Note: For the 2011 Holiday season, you have until January 31, 2012 to return / exchange any item.** You have until January 31, 2012 to return/exchange an item. Items may be returned for a refund of the purchase price excluding shipping charges or exchanged for an equivalent priced item. Exchanges are subject to availability. Items must be unworn with all original packaging. Returns are NOT accepted on International orders. Return shipping is your responsibility. No Return Authorization is needed. Fill out the Return Form included in your package. Refunds are processed within 2-3 business days receipt.

Contact Us

The Grapevinehill Customer Service Team strives to provide World Class Customer Service! Please feel free to reach out to us. We are available VIA THE "Ask a question" CONTACT SELLER LINK IN THE BOTTOM LEFT HAND CORNER OF THIS AD, or via telephone from 9:00am - 5:00pm Eastern, Monday through Friday.

978-338-5552 ext. 205