We pack all items carefully. In the unlikely event of a damaged item please contact us immediately and save all packaging. Items damaged in transit are not our responsibility if packed properly.
For sanitary reasons and to keep costs and selling price low, we do not accept returns or exchanges. However, we will gladly exchange items if it is our error in any way and hope you allow us the opportunity to provide superior service.
We are proud to offer our customers great customer service, quality products, careful packaging and fast shipping.
Health & Beauty products - We do our best to accurately and clearly describe the
item and condition. Unless we indicate otherwise, all items are new and
unused, but often items have a minor deficiency such as no box, signs of
shelf wear, store stickers, a slight dent or scratch and we try to note
this whenever possible.
Please do not ask for a sealed item or a new one when it is not in the description as well as the date it was manufactured.
We always suggest checking the item in the store when it
comes to color or at least the website as shades may vary due to
monitor differences. Any expiration dates will be noted if applicable,
however, most cosmetic items, as well as creams or treatments do not
have expiration dates and it is almost impossible to check every single
Unless stated new, all of our clothing items are previously owned and
in good, wearable condition. To keep prices down, we do not wash or dry
clean items before they are sent out. We suggest that buyers have the
clothing wash or dry clean prior to wearing, as dust and other irritants
may have settled on it during storage and shipping.
If you see an error in our description your suggestions
are always welcome and appreciated as it is nearly impossible to know
everything about every item we sell.
If you have any questions or comments, feel free to message us on eBay! We will try to get back to you ASAP, expect a response within a few hours, but please allow 24 hours for any detailed questions. We are here Monday through Friday from 9am to 5pm and sometimes longer. We do not answer e-mails on the weekend or major holidays.