NVWA is our dresses' brand. We have warehouses in LA, U.S.A. And Our factory is in China, where dresses will be shipped out directly after well done. As all our dresses are handiwork, usually we need about 20~30 Business days to make it. The normal delivery time is 5~10 Business days. So it takes about 25~40 Business days to deliver the item to you. Thanks a lot for your kind understanding!
We have an easy return/exchange process! If you are not totally satisfied with the item, you may return the item for a full refund. If in this case, Please contact our customer service to get the exact address.
①For US Buyers, please send the package to our LA warehouse.
②For Non US Buyers, please send the package to our China Warehouse.
As it is international shipping service,delivery time and postage vary from different region.
And the package will be marked as gift/sample with a small value. If there is any questions,
please feel free to contact us.
Import duties,taxes and charges are not included in the item price or shipping charges.
These charges are the buyers' responsibility.Please check with your country's customs
office to determine what these additional costs will be before bidding/purchasing.
Please arrange payment within 8 days after end of auction,otherwise an unpaid case will be
filed automatically by Ebay. Please don't buy an item if you can't/won't pay for it.We prefer
payment via paypalsince it is fast and reliable.Bank transfer,West Union and Cheque are
also accepted,but need severaldays to be cleared. The buyer must include the following info
in PayPal's "Note To Seller" section or send us an Email or Ebay Message:
①The exact size you choose according to our size chart,Please leave it in US SIZE.
②Your Telephone Number.
Ruturn and Exchange
Return & Exchange Policy
7 Day | No Risk | 100% Satisfaction Guarantee
We are American seller. Our Manufacturing Factory is in China. We also have warehouse in LA, America.We have an easy return/exchange process! If you are not totally satisfied with the item( including dislike, not the right size etc.). You may return this item for a full refund. Please contact our customer service to get the address.
①For US Buyers,please send the package to our LA warehouse.
②For Non US Buyers,please send the package to our China Warehouse.
We'll send a RMA code to your paypal email as soon as we accept the return.
Please print your RMA code on the outside of the returned package so that we
can process your return quickly and accurately.
Return & Exchange Requirements
Item must be returned (means applied and started to return) within 7 days of accepting
NO Refund : Over 7 Days still not returned.
Product must be unworn and only tried on for fit and sizing.
NO Refund : Tags not attached , Worn, Perfumed or Altered garments.
Not satisfied with the style, color, or it does not fit.
NO Refund：Custom-made Petite or Plus Size and made to your specification.
It is buyers’ responsibility to pay the return or exchange postage.
Notice Concerning Refunds
Once your return has been received, we will expeditiously send a refund
request to your Paypal account and you will receive the refund within
2-3 business days.
Notice Concerning Exchanges
Our customer service will contact you upon receipt of your return within
24 hours.Please be responsible for the Return Shipping Rate of your item(s).
If you would like to exchange for an entirely different style of item,the
best way to do is to return your original item and purchase the new one.
Our company - Visionari, is registered in US and has branch offices in Beijing, Shenzhen and Hong Kong. We are engaged in in the business of customization, design, manufacture, marketing of high-grade wedding and evening dresses.What sets us apart from our competitors is that we are a true manufacturer and distributor of high quality dresses and we can deliver to every country around the world.
Service & Quality
Our special client service team supplies 24 hours Live-chat,E-mail reply system and telephone support system. We'll listen to any problems attentively and answer you patiently and accurately, and serve you with high quality.
Quality is our lifeblood for existence. Therefore, we create a pleased technological
process of customization with advanced international manufacturing technologies of formal attire. Every manufacturing procedure is adhering to the standard process, and
the quality is strictly controlled.