PAYMENT IS DUE WITHIN SEVEN DAYS OF PURCHASE DATE. PLEASE REQUEST A TOTAL FROM SELLER OR CONTACT US WHEN YOU ARE FINISHED SHOPPING AND WE WILL SEND YOU AN UPDATED INVOICE WITH THE CORRECT SHIPPING CHARGES. SAVE A LOT OF MONEY IN SHIPPING CHARGES WHEN YOU COMBINE YOUR SHIPPING. WE ALWAYS COMBINE SHIPPING FEES TO SAVE OUR CUSTOMERS MONEY. PAYMENT IS PREFFERED THROUGH PAYPAL. PLEASE CONTACT US PRIOR TO PURCHASE WITH OTHER PAYMENT REQUESTS. PAYMENTS THAT ARE NOT RECIEVED WITHIN SEVEN DAYS THE SELLER WILL CONTACT THE BUYER AND IF NO RESPONSE IS RECIEVED WITHIN 24 HOURS WE WILL FILE A NON PAYING BUYER CLAIM THROUGH EBAY. WE DO THIS TO RETREAVE OUR EBAY FEES. BUYERS MAY NOT REALIZE A SELLER PAYS UP TO 25% IN FEES FOR EVERY TRANSACTION ON EBAY. SO NON PAYING BUYERS COST SELLERS THESE FEES PLUS THE RELISTING FEES TO RESTOCK THE ITEM. SHOULD AN UNEXPECTED PROBLEM ARIASE AND YOU CANNOT COMPLETE YOUR TRANSACTION PLEASE LET US KNOW. WE ARE EASY TO WORK WITH AND UNDERSTAND THINGS DO COME UP! WE APPRECIATE YOUR COMMUNICATION AT ALL TIMES.
SHIPPING DATE OF YOUR ITEMS IS SAME DAY OR WITHIN ONE BUSINESS DAY OF PAYMENT BEING RECIEVED. WE DO OUR MAILING BY LUNCH TIME MONDAY THROUGH FRIDAY EXCLUDING HOLIDAYS. WE WILL CONTACT YOU WHEN YOUR PARCEL IS MAILED. PLEASE UNDERSTAND WHEN SHIPPING WITH CANADA POST THEIR RATES ARE HIGHER THEN OTHER COUNTRIES. THE RATES WE CHARGE ARE AT A DISCOUNTED RATE FOR SMALL BUSINESS OWNERS AND WE PASS THAT ON TO OUR BUYERS. WE DO CHARGE A SMALL HANDLING FEE TO COVER THE EXPENSE OF THE PACKAGING MATERIALS. IF YOU DON'T AGREE WITH THE SHIPPING CHARGE PLEASE DON'T BUY. ALSO SHOULD YOU HAVE ANY QUESTIONS ON OUR SHIPPING CHARGE PLEASE CONTACT US WE ARE MORE THEN WILLING TO HELP. PLEASE NOTE THAT WHEN SHIPPING WITH CANADA POST THEIR DELIVERY TIMES WITHIN CANADA AND THE UNITED STATES ARE 7-12 BUSINESS DAYS. THIS IS EXCLUDING WEEKENDS AND HOLIDAYS. WHEN SHIPPING OUT OF CANADA PLEASE UNDERSTAND THAT PARCELS DO GET HELD UP WITH CUSTOMS. THERE IS NOTHING WE CAN DO ABOUT DELIVERY TIME ONCE WE HAVE PAID THE POSATAL CARRIER TO MAIL YOUR ITEMS. WHEN YOU RECIEVE YOUR PACKAGE PLEASE LOOK AT THE POSTAGE DATE AND SEE THAT WE HAVE SHIPPED YOUR PARCEL WHEN WE PROMISED.
SALE IS FOR EXACTLY WHAT IS PICTURED AND DESCRIBED. ITEMS ARE SHIPPED SAME DAY OR NEXT BUSINESS DAY AFTER PAYMENT IS RECIEVED. POSITIVE FEEDBACK WILL BE LEFT FOR YOU AS SOON AS YOU HAVE LEFT FEEDBACK FOR US. WE DO THIS TO MAKE SURE YOU ARE COMPLETELY HAPPY WITH YOUR PURCHASES. WE ARE HAPPY TO HEAR FROM YOU IN ANY SITUATION, COMMUNICATION IS EXTREMELY IMPORTANT AND APPRECIATED AT ALL TIMES. PLEASE TAKE A MINUTE TO CHECK OUT OUR FEEDBACK TO SEE WE ARE COMMITTED TO FIVE STAR POSITVE RATING CUSTOMER SERVICE. CHECK OUT OUR STORE FOR MORE GREAT NAME BRAND ITEMS, OUR MONTHLY PROMOTION GIVE AWAYS AND A PLACE TO SIGN UP FOR OUR NEWSLETTER! THANK-YOU WE LOOK FORWARD TO YOUR TRANSACTION!
WE ARE A SMALL BUSINESS OF ONLINE SALES ONLY WITH CUSTOMER SATISFACTION AS OUR MAIN PRIORITY. WE STRIVE TO OFFER THE BEST FIVE STAR CUSTOMER SERVICE FOR ONLINE SHOPPING. WE WOULD LIKE YOU TO CONSIDER THESE KEY POINTS WHEN YOU LEAVE FEEDBACK FOR YOUR ITEMS. WE DESCRIBE OUR ITEMS AS THE MANUFACTUER HAS DESCRIBED THEM TO US TO SELL YOUR ITEMS. SHOULD THERE BE ANY DIFFERENCE FROM OUR DESCRIPTION TO WHAT YOU RECIEVED PLEASE LET US KNOW. WE CANNOT FIX MISTAKES WE DO NOT KNOW ABOUT. WE WILL NEVER MISLEAD YOU INTO A SALE. PLEASE KNOW THAT COMMUNINCATION IS ABSOLUTELY THE MOST IMPORTANT FACT WHEN SHOPPING ONLINE. IT IS THE SELLER'S RESPONSIBILITY AND ALSO THE BUYER'S RESPONSIBILITY TO COMMUINCATE THROUGHOUT THE ENTIRE PROCESS TO MAKE EVERY TRANSACTION A SUCCESSFUL AND POSITVE EXPERIENCE. WE WILL COMMUNINCATE MANY TIMES WITH PERSONAL EMAILS THROUGHOUT EACH AND EVERY TRANSACTION. WE WILL EMAIL YOU AS SOON AS YOU HAVE PURCHASED YOUR ITEMS WITH A PERSONAL EMAIL ON YOUR INVOICE, WE EMAIL YOU ONCE PAYMENT IS RECIEVED AND WITH AN ESTIMATED TIME OF SHIPPING, WE THEN PERSONALLY EMAIL YOU WITH YOUR SHIPPING DATE AND SHIPPING INFORMATION SHOULD YOU HAVE A TRACKING NUMBER, THEN WE ALSO EMAIL YOU A THANK-YOU WHEN WE SEE YOU HAVE LEFT FEEDBACK. QUESTIONS THAT ARE SENT TO US ARE ANSWERED IMMEDIATELY AS SEEN. THE LONGEST TIME FRAME THAT WE MAY NOT ANSWER IS ABOUT 8 HOURS DURING THE NIGHT. WE ARE ALMOST ALWAYS AVAILABLE. SHIPPING TIME IS SAME DAY OR NEXT BUSINESS DAY WHEN PAYMENT IS RECIEVED. PLEASE BASE YOUR FEEDBACK ON THE TIME THAT IT TOOK YOUR SELLER TO SEND YOUR PACKAGE OUT AND NOT ON THE TIME IT TOOK THE POSTAL CARRIER TO DELIVER IT TO YOU. ONCE IT LEAVES OUR HANDS WE HAVE NO CONTROL OVER THE POSTAL CARRIER. SHIPPING AND HANDLING CHARGES ARE BASED ON CANADA POST'S SHIPPING RATES ON THE DISCOUNTED SMALL BUSINESS RATE. WE HAVE PASSED THESE SAVINGS ONTO OUR BUYERS. WE DO HOWEVER CHARGE A MINIMAL HANDLING FEE TO COVER THE COSTS OF PACKAGING MATERIALS TO ENSURE SAFE DELIVERY ON YOUR ITEMS. ALSO PLEASE NOTE THAT THE PRICE YOU SEE ON YOUR PARCEL DOESN'T INCLUDE THE TAXES WE HAVE TO PAY ON THEM. WE ARE CHARGED AN ADDITIONAL 12.5% ON THE PRICE YOU SEE ON YOUR PARCEL IN TAXES. PLEASE LEAVE POSITIVE FEEDBACK WITH A FIVE STAR DETAILED SELLER RATING WHEN YOU RECIEVE YOUR PARCEL AND WE WILL DO THE SAME FOR YOU. SHOULD YOU FEEL YOU WOULD LIKE TO LEAVE LESS THEN POSITIVE FEEDBACK WITH LESS THEN 5 STAR RATINGS PLEASE CONTACT US AND WE CAN SOLVE ANY ISSUES BEFORE FEEDBACK IS LEFT. WE ARE COMMITTED TO OUR 100% FEEDBACK AND 5 STAR RATINGS.
PLEASE CONTACT US ANYTIME THROUGH THE "ASK SELLER A QUESTION". WE ARE ONLINE MOST OF THE DAY AND ARE ABLE TO ANSWER QUESTIONS ALMOST IMMEDIATELY. WE HAVE ABOUT AN 8 HOUR TIME FRAME DURING THE NIGHT THAT IS THE LONGEST YOU SHOULD WAIT FOR A RESPONSE TO YOUR QUESTION. WE CHECK EMAILS DAILY FROM APPROXIMATELY 7:00 AM TO APPROXIMATELY 11:00 PM PST. IF YOU HAVE A QUESTION ABOUT SHIPPING TO YOUR AREA PLEASE INCLUDE YOUR COUNTRY AND AN IDEA OF THE ITEMS YOU ARE CONSIDERING BUYING. IF YOU WOULD LIKE ADDITIONAL PICTURES PLEASE INCLUDE A PERSONAL EMAIL ADDRESS WHERE WE CAN SEND YOU PICTURES. SHOULD YOU NOT SEE WHAT YOU ARE LOOKING FOR PLEASE ASK WE CONSTANTLY HAVE NEW ITEMS ARRIVING OR ITEMS THAT HAVE YET TO BE LISTED. WE DO SPECIAL ORDERS AS WELL AND CAN TRY AND FIND ITEMS YOU CANNOT FIND! WE DEAL WITH A NUMBER OF THE MANUFACTUERS DIRECT SO IT IS EASIER FOR US TO FIND ITEMS THEN YOU MAY THINK! WE LOOK FORWARD TO HEARING FROM YOU!
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