SHIPPING RELATED INFORMATION AND ADVICE:|
PLEASE IGNORE ANY PAYMENT NOTICES AFTER PAYING. THEY CAN OCCUR DUE TO TECHNICAL GLITCHES, ETC.
WE INCLUDE INSURANCE ON ALL SHIPMENTS. PLEASE NOTE THAT INSURANCE DOES NOT INCLUDE SIGNING SERVICES FOR YOUR PACKAGE. IF YOU WISH TO SIGN FOR YOUR PACKAGE WHEN DELIVERED THERE IS A $3 ADDITIONAL CHARGE PER PACKAGE. WE RECOMMEND THIS SERVICE FOR INNER CITY AREAS OR LARGE APARTMENT COMPLEXES AND SOMETIMES INCLUDE IT COMPLIMENTARY WHEN WE THINK IT MAY BE NECESSARY. ONCE A PACKAGE IS DENOTED AS DELIVERED BY THE DELIVERY SERVICE WE CAN NOT BE RESPONSIBLE FOR IT.
IF YOUR ITEM HAD A COLOR OR OTHER OPTION FOR IT PLEASE STATE IT IN YOUR PAYPAL PAYMENT IN THE CLICK ON OR PULL DOWN BOX FEATURE FOR COMMENTS IN YOUR PAYPAL PAYMENT OR USE THE ORDER DETAILS COMMENT BOX ON EBAY. YOU SIMPLY TYPE IN YOUR COLOR CHOICE IN THESE BOXES. IF YOU DO NOT SEE THIS FEATURE WHEN PAYING WITH PAYPAL OR EBAY OR DO NOT PAY WITH PAYPAL PLEASE SEND AN EMAIL TO US VIA EBAY AND TITLE IT: COLOR CHOICE (OR OTHER OPTION) FOR ITEM (EBAY NUMBER) WITHIN 6 HOURS OF MAKING YOUR PAYMENT OR CALL US (973-366-0763).
THE CORRECT SHIPPING AMOUNT IS ALWAYS STATED IN THE ITEM DESCRIPTIONS AND MUST BE PAID FOR AS STATED. SHIPPING AMOUNTS THAT DIFFER FROM THOSE AMOUNTS ARE INADVERTENTLY INCORRECT AND SHOULD NOT BE USED AND ARE USUALLY GENERATED BY EBAY SYSTEMS THAT ARE OUT OF OUR CONTROL. WE DO NOT MAKE MONEY ON SHIPPING. YOU MUST PAY THE AMOUNT STATED IN THE ITEM DESCRIPTIONS. THE AMOUNT IN THE ITEM DESCRIPTION WILL PREVAIL OVER ANY OTHER AMOUNT THAT IS INADVERTENTLY SHOWN DUE TO RARE SYSTEMATIC GLITCHES. THERE ARE DIFFERENT SHIPPING AMOUNTS FOR CONTINENTAL USA AND APOS; ALASKA AND HAWAII; CANADA; AND ASIA, JAPAN AND AUSTRALIA. IF THIS IS NOT AGREEABLE WE WILL ISSUE YOU A REFUND AND NOT SHIP THE ITEM. SHIPPING COSTS ARE AVERAGED TO ALL MAJOR DESTINATIONS INCLUDING ALL OF THE CONTINENTAL USA AND DO NOT INCLUDE A HANDLING FEE. THEY DO INCLUDE MATERIALS AND PAYPAL FEES ON SHIPPING AND PRIVATE INSURANCE FEES THAT MAY NOT APPEAR ON THE SHIPPING LABEL. IN THE EVENT YOUR SHIPPING COSTS SEEM TOO HIGH DUE TO INADVERTENT ERRORS OR ANY OTHER REASON PLEASE ADVISE US AND WE WILL CONSIDER AND ISSUE A REFUND ON VERIFICATION.
PHONE NUMBERS AND SHIPPING ACCURACY:
Please include your phone number and your name in address in English in your payment information if possible. This is required by the post office for international shipments and is preferable for tracking purposes on all shipments. Be sure to give your correct and complete shipping address in your payment information. Apartment dwellers must give their apartment number. We can not be responsible if shipping addresses are not correct in your payment information unless you email us and have confirmed by us that you want to send it to a different address. If you do not receive such confirmation within 12 hours please email us again or call us (973-366-0763). HOW FAST DO WE SHIP AND RECEIVING TIMES?
As you can see from our feedbacks we generally ship very quick and in two to three business days at most and frequently faster. IF YOU REQUIRE FASTER SHIPPING CALL US FOR EXPEDITED SHIPPING SOMETIMES AT NO EXTRA COST. Please note: Shipping speed other than getting it to the shipper is out of our control. Fedex in the USA takes up to one full week to reach the West Coast and other Western States from our shipping date. International Shipments can take two to four weeks, but sometimes less from our shipment dates. Express mail shipments are usually faster, but we don't ship this method unless you request it at extra costs. We can not be responsible for the shipping services efficiencies, only for when we ship your item!
TRACKING NUMBER REQUESTS:
TRACKING NUMBERS WILL BE GIVEN AUTOMATICALLY IN YOUR PAYPAL PAYMENT INFO AND OR BY ADDITIONAL EMAIL ONCE A LABEL IS ISSUED (WHICH USUALLY OCCURS IN ONE BUSINESS DAY FOR USA SHIPMENTS ONLY AND IN THREE DAYS FOR INTERTNATIONAL SHIPMENTS) FOR BOTH USPS AND FEDEX. PLEASE DO NOT REQUEST TRACKING NUMBERS BY EMAIL BEFORE THESE AMOUNTS OF TIME HAVE PASSED AS IT HURTS OUR ABILITY TO SHIP PROMPTLY. PEASE REQUEST TRACKING NUMBERS DIRECTLY VIA EBAYS MAIL SYSTEM (EBAY REGRETFULLY NO LONGER ALLOWS YOU TO CONTACT US DIRECTLY BY EMAIL OTHER THAN VIA THEIR SYSTEM!) AND TITLE YOUR REQUEST: "TRACKING NUMBER REQUEST". PLEASE NOTE THAT UNITED STATES POST OFFICE TRACKING INFORMATION FOR INTERNATIONAL SHIPMENTS IS USUALLY SHOWN IN YOUR PAYPAL PAYMENT EXCEPT FOR CERTAIN COUNTRIES INCLUDING RUSSIA, GREECE AND BRAZIL. THIS IS DUE TO POSTAL REGULATIONS THAT REQUIRE US TO TAKE PACKAGES TO CERTAIN COUNTRIES TO THE POST OFFICE FOR MAILING.
IMPORTANT EBAY POLICIES ABOUT GIFT AND LOW CUSTOMS DECLARATIONS FOR INTERNATIONAL BUYERS:
***Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility and are not charged by us nor can they be predicted by us. If you reject an item due to not being willing to pay customs fees we are no longer responsible for the item in any way and it may result in forfeiture of your payment especially if we can not recover the item. This is now standard Ebay/Paypal procedure.
***Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
***These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.
***We do not mark merchandise values below REAL cost or mark items as gifts - US and International government regulations prohibit such behavior.
WHAT TO DO IF YOUR ITEM DOES NOT ARRIVE:
In the rare case that your item does not arrive within 11 days of payment for paypal for USA shpments (A REMINDER THAT FEDEX SHIPMENTS TO THE WEST COAST WILL TAKE ONE FULL WEEK TO ARRIVE AFTER SHIPMENT) and three weeks for international shipments (most international shipments arrive in two weeks or less) We will make an accommodation of our choice if we discover your item has not been shipped or something else has gone wrong that is due to our fault. Late or misplaced shipments (Mostly due to shippers errors and not ours.) occur in less than 2% of all purchases.