We ship fast. Really fast. We're like you, we want our items shipped out the same day if possible. Who wouldn't right? We do our best to get shipping items out the same day, and the very next at the latest. The carrier picks up every day around 4:00PM Eastern Standard Time, so if you can get payment completed by about noon or so we'll have it out the same day. If it is later then that no worries, it goes out the very next. We ship 6 days a week excluding Sundays.
Shipping can be combined on multiple purchases, so if charges seem high make sure to send us a request for a new invoice before paying. We ship both domestically and worldwide on most items. If international shipping options are not listed, then the item can only be shipped to a United States address. That is generally due to ITAR or other export regulations, so please don't ask about shipping outside of the United States on those items.
Within the United States, we offer shipping with USPS services. Most packages go USPS Priority, and single lightweight items can go USPS 1st Class. On rare occasions, large packages will be shipped via FedEx or USPS.
International packages are shipped with USPS Priority Mail International and USPS Express Mail International, depending on your preference. International bidders may be held responsible for customs fees levied by your own government in the form of an import tax. WE CANNOT REDUCE DECLARED VALUE OR MARK SHIPMENTS AS GIFTS. Item value will be marked at the winning eBay bid, not including shipping charges. Contents will be marked as Merchandise, and described accurately. Buyer is responsible for knowing this information BEFORE item is purchased, you are the importer in this transaction and need to be current with customs regulations in your country of residence.
Payment is accepted only by PayPal. Payments must be made within 7 days of auction closing or unpaid item dispute will be filed. We cannot accept payment by any form other then PayPal. Payments can be made to firstname.lastname@example.org. If you have purchased multiple items and need a quote for combined shipping, send us an email or message on eBay and we will be happy to do that for you.
RETURNS & REFUNDS
We have a 14 day return window from when the item arrives. You need to contact us directly before this amount of time elapses. Refunds are only accepted on items that are still in the same condition as they are when they left the warehouse, IE tags on clothing and original packaging. We can provide a full money back refund, store credit, or exchange in some cases.
- Positive feedback is left for transactions as soon as shipment is received.
- Returns are accepted on a case by case basis, contact us for more information.
- If for any reason you need to contact us, email@example.com is the fastest way to do so. Emails are responded to within 24 hours, and in most cases it is within a few hours. Remember we are located in the United States on Eastern Standard Time and may be asleep while you are awake.