Our goal is to earn a 5 Star Rating with each and every eBay purchase! Help us to achieve that goal.
With the eBay feedback system, you can now leave not only a positive or negative feedback, but also anonymously grade our service in detail including the item description, communication, shipping time, product as described and overall performance. eBay calls this feedback system DSR or 'Detailed Seller Rating'. The goal of this system is to offer to the eBay buyer the highest service and standards from its high rated sellers. That goal of superior service and product has always been the goal of Weber Carbs Direct.
By giving us 4 star rating that is considered a 'Satisfied' rating by the eBay rating system. We want to do much better than that. Our goal is the achieve a 5 Star Rating on every Weber Carbs Direct purchase. We can only reach that goal with your help and comments. By eBay standards we must maintain a 4.8 rating on all purchases to maintain top seller status. By reaching that goal eBay rewards us with lower fees and costs. We pass that savings on to our valuable customers. At Weber Carbs Direct we want our products and customer service to always get a 'Superior' or 5 Star Rating. We can do that with your help.
Weber Carbs Direct wants a '5 Star Rating' from all of our valued customers..You can help us with that goal
Weber Carbs Direct works very hard to maintain a 5 Star Rating by providing a superior product and expert customer service at a low price with fast delivery. With over a century of combined automotive parts experience our knowledgeable sales experts want to make your purchase of a Weber Carbs Direct product a positive experience. Everybody loses when a valued customer is dissatisfied. So if you were pleased let us know and please rate us in each category with a 5 Star Rating.
If for any reason you are not pleased, please contact Weber Carbs Direct either by phone 866-679-3237 prior to leaving feedback and we will do whatever it takes to make your purchase experience better and gain your 5 Star Rating.
We cannot accept any return without permission.
All parts carry a full one-year warranty.
We are not responsible for falsely ordered items. Buyer is responsible to make sure this item is right and the wanted one. If you don't know, please call our knowledgeable sales team and they will be happy to find the correct part for your vehicle.
We are committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. However, we reserve the right to charge a restocking fee of up to 20% of the order. Within 30 days of receipt of your order, you may return products that:
The following orders are not returnable:
- Are in their original packaging
- Have original manufacturer information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
- Do not having missing parts, hardware or instructions
- Custom or special orders
- Automotive repair manuals
- Electrical Parts and Components
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.
Items incorrectly shipped to Weber Carbs Direct will not be returned. Items not purchased from Weber Carbs Direct will not be accepted.
We will issue a full refund for any returned products when your return meets the above requirements. The cost of shipping will be credited only in those instances where the return is a result of our error.
If your product has been damaged in shipment, please complete our form at Returns within 24 hours of receipt of your product to begin the returns process. We'll then contact you via email with further instructions on filing your claim.
Weber Carbs Direct guarantees the workmanship of the products sold. Carburetors have a one year replacement warranty. If you have received a defective product, please contact us and we will advise return procedure.