We accept , Visa, Mastercard, American Express and Discover.
Purchases paid with Paypal e-checks will be processed after the check has cleared.
Any items shipped from Canada include all taxes, duties and brokerage fees in the price.
To charge by phone please call us at 847-669-9355.
Sales Tax is applicable in Illinois.
All items are drop shipped directly from the manufacturer.
We ship to the contiguous 48 states.
Shipping to Alaska or Hawaii is extra. Please call for a quote before making your purchase.
We do not offer International shipping. *Some items can be shipped to Canada. Please check the individual listing for ship to locations. Some areas of Canada do not qualify for free shipping. Please call for a quote before making your purchase.
Items are shipped via UPS or Fedex Ground. We cannot ship via USPS. We cannot ship to a PO Box.
All items are shipped insured.
Heavy items or large orders are shipped freight.
You will be notified by email when your item ships along with a tracking number.
We strive for excellent customer service. Emails are usually answered within 24 hours.
Need help deciding?
Need a quote for your entire project?
Call 847-669-9355 for quote when purchasing 5 or more light fixtures.
Just email us and we will be happy to offer any assistance you need.
For faster service, be sure to include the Model Number in your request.
We understand that a product may get damaged in transit or on occasion, there may be a manufacturer defect. We will do everything we can to rectify the situation in a timely manner at no expense to you. You can help us out by inspecting your item immediately upon receipt and providing us with the details of the damage. On most occasions, replacement parts can be shipped out within days of your notification. Just give us a call and we'll take care of it for you.
No Hassle Returns and Exchanges
Blue Marble Lighting offers returns and exchanges without a restocking fee. You may return an item that is in new condition, has not been installed, used, or modified and has the original packaging. The item may be returned at your expense within 30 days of receipt. Any additional shipping charges are non-refundable. A RETURN MERCHANDISE AUTHORIZATION NUMBER MUST BE OBTAINED BY CALLING 847-669-9355 PRIOR TO RETURNING ANY MERCHANDISE.
*PLEASE NOTE* Returns made without a Return Merchandise Authorization Number, sent to the wrong warehouse, or received after the 30 day window will not be accepted and a refund will NOT be issued.
You assume responsibility if the item is lost or damaged in shipment. No credits will be issued for products shipped by you, but not received by us, or received in damaged condition.