|Guaranteed Delivery means, that in the event you do not receive your order within 31 days of order date we will resend it free of cost. *See details below
We guarantee delivery on all shipments outside the U.S.A. that are shipped using a shipping method with a tracking number. Which are Priority Mail International and Express Mail International. Guaranteed delivery is excluded on Priority Mail International Flat Rate Envelopes, due to the absence of a tracking number.
Why do you not have delivery guarantee on Priority Mail envelope shipping?
We cannot offer the same guaranteed delivery using this method since there is no online tracking number available for this method.
What if I place an order using the USPS priority Mail Flat Rate Envelope Method and I do not receive within 31 days?
In the event you do not receive your order within 31 days, since we cannot track the order, we will resend your full order after the 31 day mark, if the buyer pays for the shipping cost for the second resend.
What countries are excluded from guaranteed delivery:
Brazil, Germany, Italy, Norway Spain.
These countries continue to give issues, with either customs or lost packages.
|We offer a 14 day return policy for unopened items. If you wish to return your item simply contact us for a proper return address. Buyer agrees to cover shipping charges for returned items if the item was not a case or our error. If you changed your mind for any reason you may return the item unopened, but will incurr shipping charges for the return and will receive a refund in the amount of the product minus the original shipping costs.
Successful Countries: We continue to have great success to the following countries. And guarantee delivery to the below countries. Guaranteed delivery means in the event the package is returned to us we will refund the price of the product, and shipping costs are forfeited. We ship hundreds of packages successfully to the below international destinations each month.
Australia, Canada, France, , Hungary, Israel, Japan, Korea, Lithuania, Netherlands, Sweden, Switzerland, U.K., We ship to other countries but less frequently, such as Belgium, Bulgaria, China, Croatia, Denmark, Finland, Honk Kong, India, Macau, Malaysia, Malta, Morocco, New Zealand, Philippines, Poland, Russia, Singapore, Slovakia, Slovenia, Thailand, and Turkey.