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I had the S9-HD and it lasted at least five years so I thought I would give the newer model a try. The sound quality and features are great just like the previous model. The only difference is the newer model is very tight fitting on the sides of your head. If you don't have a large head it's not a problem, but if you do it is. I have been trying to get it to loosen up, but it's still tight. Other than that it's great!
Verified purchase: Yes | Condition: Pre-owned
First, the product wouldn't connect. I had to google S10-HD connecting problems and you have to do a reset on the unit which wasn't in the instructions (hold power and volume up button at the same time until you get a solid blue light). Secondly, the unit is not very loud. If you're in a very loud environment they're useless. And finally, the play/pause button wouldn't work all the time. The manual did say some features may not work on all products (Samsung Galaxy S5)?
Verified purchase: Yes | Condition: Pre-owned
The ear piece need to be much softer. It hurts when it is used for long period of time. The arms tend to squeeze the side of the ears also. Arms could be hoisted to prevent contact with ears. But apart from the discomfort when use for prolonged periods, it's a great product looks n quality. It's just the ergonomics that needs some improvement
Verified purchase: Yes | Condition: Pre-owned
I drive 1 hour each way to and from work and loves listening discreetly to music while working so it's a necessity for me to have a bluetooth headset. after 2 plantronics backbeat which easily got broken, i purchased the s10 and found out that it has a very satisfactory battery life, quite durable, and with the right buds it fits my ears and head fine, hidden under my long hair, and gave me only a slight discomfort in the beginning. Sound quality is below Plantronics backbeat but i can live with it because i cannot be so engrossed with music while at work. it serves me well and the current price is good. I initially wanted the s11 but i don't want to waste money on that because of the cracking issue on the neck band.
Shipped on time. Inexpensive. And works great! Couldn't ask for more. Great buy!
Verified purchase: Yes | Condition: New
