Thank you for the purchase, we accept PAYPAL Only. If you pay immediately after the purchase we will give you our "In Stock Guarantee" This program guarantees that the item is available and will be shipped, if for some reason we run out and did not get the listing closed in time and you paid immediately we will refund all your money plus $5 as our sign of good faith. We are the ONLY Seller on EBAY, if not the internet, that we know that offers such a guarantee. We value you as a customer and do our very best to deliver what we offer, if we make a mistake with our inventory, we are human and not perfect, we will refund all your money plus $5 as an apology and hopefully to make up for the error.
Our business goal is to turn our inventory as fast as possible, with these very low prices some items sell out very quickly. On occasion an item might be out of stock at the time of your purchase, this is very rare - less than 1% of the time - although if this does occur we will give you our IN STOCK GUARANTEE if you paid immediately. The only exception will be is if payment is made through an echeck through paypal, echecks can take up to 10 days to clear and the item might be out of stock by then.
We ship to the Continental 48 States Only at the listed Shipping Price. Shipping to Hawaii and Alaska might be available but not at the listed price, it will likely cost more. Please contact us for a shipping quote to Hawaii & Alaska before you purchase the item.
We ship most items via FEDEX or UPS and therefore they CAN NOT be delivered to a PO BOX. Please make sure that a shipping address where you can receive FEDEX or UPS packages is noted on your ebay account.
Most items ship in the Original Factory Box. If noted as Brand New the item will be Brand New in Original Factory Packaging, you will be the very first to open and use the item.
We do not ship Internationally.
Shipments are made to the PAYPAL address of record for the purchase. Thank You!
We accept returns of all items if you change your mind within 14 Days of your receipt of the items. We only accept back items in Brand New Unused Condition. All items must be returned in their original sealed packaging. We will accept back all Inflatables and Water Sports Items for a full refund as long as they are unopened and sealed in the original condition that you received it. If you change your mind and don't want it just don't open it, take it out of the box, assemble it, and/or use it and then ask for a refund. Best Buy, Target, and most major retailers have the same policy. Its OK to change your mind and ask for a refund as long as you don't use it first and render it no longer a Brand New Item.
If the item is removed from a sealed package in such a way that it can not be returned in the exact way that it was received and can no longer be sold as new a 25% restocking fee will be applied to the returned item. If the item is assembled and used in any way it can not be returned.
Before you return any item please send us a message and we will provide directions on how to send it back.
All related shipping costs are not refundable. Return shipping costs are the responsibility of the buyer. For all Inflatable and Water Sports sold with FREE SHIPPING that are returned we will reduce the returned value of the item by $29.99
If an item is received broken or damaged during shipping it is imperative that all damage is noted with the shipping company, if significant package damage is noticed refuse the shipment and make sure that the shipping company acknowledges the issue. All defective products will be covered by the mfg warranties. We will assist in filing the claim. Waterslides have a 90 day warranty by the mfg, if a warranty issue is required we will provide you with the contact information the file the claim, it is very easy but must be done in a specific manner to either return or replace the defective item if deems as so by the mfg. Buyers must follow the required procedure to process claim, failure to do so will result in no liability by the seller.
All returned items should have either a UPS, USPS, Fedex etc tracking number if you provide us with it at the time of the return it greatly increase the speed of the refund. All refunds are paid within 48 hours of our receipt of the item back from you.