Thank you for checking out my listing. Please see read the entire listing including the part about purchasing an optional warranty.
This is a Microsoft Zune HD 16GB media player in Black. Please note, the Zune in the picture has a plastic protective film on it that you can remote when you receive the player.
Player Condition: These Zunes are refurbished and in great condition. They may or may not have minor light marks on the screens! There are no cracks on the screens at all. The body of the unit other than the screens will also be in excellent condition and may have minor nicks on the edges. These are NOT new players, so do not purchase expecting them to be flawless. I will say the flaws on these are minor. These players have been charged briefly to test their functionality. I have done basic power on and general use testing, but nothing in depth. They all seem to work without issues. (If you purchase this and do have an issue let me know.)
This Zune package includes a sync cable and headphones.
Return Policy: I offer a 14 day return policy on Zune players from date of receipt if there is a problem with the player. You must contact me within the 14 days if you have a problem so I can help you get it resolved. I recommend checking the Zune support site or contacting Zune Support after you e-mail me of the issue. If the player is determined to defective and you are unable to obtain a resolution, please let me know. All return shipping costs are the responsibility of the buyer.
Zune Battery Info: Please see the information here about important information regarding the Zune batteries or if you have any problems with the battery. Proper understanding of how the player works will ensure you don't have any problems. I find that this fixes almost all of all battery issues my customers have.
Warranty Info: While these players are in refurbished and in excellent condition, I highly recommend purchasing a third-party warranty from a company like SquareTrade or any other you prefer. Considering these are older players, purchasing the warranty will ensure you will be able to replace it if something does go wrong.
By purchasing this item, you agree to and have read all terms, shipping terms and return policies in the listing.
Please feel free to contact me before purchasing if you have a question. Additional information about shipping and returns can be found below. Feel free to contact me if you have any question about the item, returns, shipping or delivery times.
I am a US seller and all items will ship from the US. All items are sold (unless noted otherwise) are products manufacturered for US consumers and will have US specifications and compatibility. Buyer is responsible for researching compatibility of items outside of the US.
Shipping and Delivery:
Most items are shipped within two business days, some may even ship same business day! If you need an item by a date, please contact me before purchasing as these dates are just estimates. While most items are delivered in a timely manner, please keep in mind, I do not have any control for delays via shipping services. If your item takes longer than the estimated time, please contact me so I can look into it. Shipping may not be available on some holidays. Please contact if you have questions about this.
Additional Information for International Customers:
Buyer is responsible for any and all import taxes and duties. Esimtated delivery times above are estimates and can vary depending upon your country's customs processing times and other postal delays. I am not responsible for these delays. If for any reason you do not recieve your item in the estimated timeframe or if you have any issues, please contact me and let me know so that I can look into it for you.
Please feel free to contact me BEFORE purchasing if you have any questions! Thanks!
You must contact me within 14 days of purchase or with 7 days of delivery (whichever is later). After informing me of the issue, I then suggest contacting the manufacturer for support and warranty replacement if it applies. If an item is defective, a replacement will be sent out once the defective unit is returned. All return shipping charges regardless of reason. Only items listed with a return policy are eligible for return.
Movie and Video Game Returns:
No returns on opened DVDs, Blu-rays, HD-DVDs, Video Games, Pre-paid Gaming Cards, DLC Codes and Software. Please check for compatibility with your player, game system or computer before purchasing. Defective items will be exchanged for the exact same item only. Games that include redemption codes (not within the sealed package) will be accepted on a case to case basis. Returns may be subject to a restocking fee. Items missing packaging/accessories/etc may increase the fee.
Electronics & Computers Return Policy:
If an item is defective/damaged, it will be exchanged for the exact same item once the defective item is returned. Returns for electronics and computer items must be in the exact condition they were received and include all original packaging and accessories. Returns may be subject to a restocking fee. Items missing packaging/accessories/etc may increase the fee.
If you have any questions regarding returns, please contact me.