BUY WITH CONFIDENCE FROM PEOPLE WHO KNOW THEIR PRODUCTS
Medieval-Fightclub is a well known, well established and respected supplier of all things medieval and ancient.
We will never knowingly give you incorrect information or make overstated claims just to secure a sale. Our product knowledge is more accurate and superior to that of our competitors because we have been involved with combat re-enactors and living historians for over 25 years.
Our customer service is second to none because this is our business – we will not leave you waiting for answers. We offer great prices to re-enactors & collectors because we are passionate about what we do and hope to encourage a similar passion for history in others.
Beware of dishonest sellers, unlike them we won’t tell you a sword or dagger is full tang or that any weapon or piece of armour is combat ready or made of something special if it is not. We will give you accurate measurements and detailed descriptions of each item. Our product descriptions will not include irrelevant customer feedback copied from other products. Our feedback score is a true representation of our customers feedback from sales and auctions. Our feedback score does NOT include purchases we have made.
Independent product feedback and reviews are available from our website.
We do not run a shopfront but we welcome visitors to our warehouse so that you can check out our gear in person...and save on shipping costs!
We also offer additional discounts to re-enactment clubs - please contact us email@example.com for details.
Detailed information on the care and maintenance of your equipment or weapons can be provided.
We accept all forms of payment allowed by eBay.
We actually PREFER
- DIRECT DEPOSIT (we will include an additional gift if you use this option)
- VISA/Mastercard - please call 1300 768068 or visit the warehouse.
This helps us to keep our prices low.
Your item will usually be shipped within 2 business days of receiving payment.
Medieval Fightclub uses Registered Post for all Australian transactions unless otherwise indicated. Should an item go missing we will do our best to help you track the item. Overnight Express Post is available on request - please let us know if you need this service and we can quote for you based on your location.
Some larger items (i.e longer swords & breastplates) need to be shipped by courier. You must supply an address where someone is available to take delivery during business hours - a workplace address works best for this. If no-one is available the courier will be authorised to leave the package without a signature. Please let us know after winning an item if this presents any difficulty and we can work together to overcome the issue.
International shipping is usually Express Post or Registered International Post. We can send an item via sea mail (on request) but this can take up to 3 months for delivery to some countries.
Pick Up is available 7 days a week from our warehouse at Wyee NSW
Terms of Sale
Please contact us within 7 days if you are not happy with your purchase. We do accept returns on items as long as the item has not been used and is returned to us in the condition we sent it. Usually buyer must cover cost for item to be returned - however this is negotiable in consultation with Medieval Fightclub. Price paid (minus postage/courier fees) will be refunded - alternatively a store credit for use on eBay or our online retail store can be arranged.
If you need an answer in a hurry, you can call us on (02) 43572738 or 1300 768 068. Both these numbers are operational 7 days a week. If you are happy to wait (usually only a few hours) or you are an international customer please email firstname.lastname@example.org. This email address is monitored almost 24 hours a day and you will receive an answer more quickly than using the eBay portal.
Please leave feedback once you have received the item so we know it has arrived safely and you are satisfied. If you are not happy with the item please let us know before leaving feedback so we can work it out.
Once we receive your feedback we will leave same for you.