Payment is due within the next 5 days after the auction ends or the item is purchased. If payment is not made at the end of the 5th day, an unpaid item dispute will be opened by eBay automatically.
RETURNS: All products that we ship are inspected to be in good working order before shipment unless otherwise listed in the auction as damaged, "as is", etc. Returns will only be accepted with a RMA # (Return Authorization Number) pending investigation of the problem and personal circumstances.
All returns must be received within 7 days of receiving the RMA # and mailed with delivery confirmation. A 10% Re-stocking fee applies to all returned items- unless the the reason for return was our mistake. Refund will be based on item purchase price and not shipping and handling. Shipping and Handling charges are non-refundable.
Items will be shipped within 1-3 business days after payment is made. When your items are shipped you will receive a notification email letting you know the tracking/Customs number for your package.
Combined shipping is available for auctions won within a 36 hour period. In order to receive combined shipping you must pay directly from the combined invoice that we send to you. If you pay separately before receiving the combined invoice we cannot go back and alter the prices. Please wait for the combined invoice.
International Buyers Please Read:
- All international shipments are mailed with insurance. If a package is not received within 30 days of the post office acceptance date, you the customer can choose either to have your order re-shipped, or you can choose to have a merchandise refund. Shipping charges are not refundable as they are not covered under the insurance policy.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Delivery Times (Domestic)
Priority Mail: 2-3 Business Days*
Parcel Post: 5-10 Business Days**
Express Mail: Within 2 Days- 1 Day for Most 48 Contiguous states*
First Class Mail: 2-7 Business Days*
UPS Ground: 1-6 Business Days*
First Class Mail International: 2-4 Weeks (Insurance Included-Non Track-able)*
Priority Mail: 6-10 Business Days (Insurance Included- Track-able)*
Express Mail: Within 7 Days- Ask for estimate (Insurance Included- Track-able)*
Express Mail Guaranteed: Within 3 Days ask for Details & Quote (Insurance Included- Track-able)*
We will ship UPS International- please ask us for a quote!
*Time frames are estimates, sometimes shipments can take longer.
**Hawaii & Alaska residents: Please be aware that if you choose parcel post, it can take up to 30 days to receive your package. Parcel post does get shipped by boat & by plane. If you need it quickly, Priority Mail is your best option.
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number
How That Information Is Used:
We use this information to fill your order, to contact you if there are any questions, and/or to send you occasional emails with special store offers.
We do not sell or share your information with third parties.
Our Commitment To The Security of Your Data:
To protect your privacy we offer two payment options: PayPal & Authorize.net Payment Processor.
You can shop at ODIZ LLC online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:128-bit Secure Sockets Layer(SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry (PCI) Data Security Standard. ODIZ LLC and its respective websites are registered with the Authorize.Net Verified Merchant Seal program.
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