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Details about  Lladro Nao GIRL IN NIGHTGOWN, 11 1/2" Tall, RETIRED 1989, MINT Condition

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Lladro Nao GIRL IN NIGHTGOWN, 11 1/2" Tall, RETIRED 1989, MINT Condition
Lladro-Nao-GIRL-IN-NIGHTGOWN-11-1-2-Tall-RETIRED-1989-MINT-Condition
Item Ended
Item condition:
--not specified
Ended:
May 30, 2013
Price:
US $77.94
Shipping:
FREE Expedited Shipping | See details
Item location:
Peoria, Arizona, United States

Description

eBay item number:
330754639831
Seller assumes all responsibility for this listing.
Last updated on  Jun 24, 2012 20:33:29 PDT  View all revisions
 

ARIZONA TREASURE HUNTERS. L.L.C.  ATH#120-046

**BRINGING YOU THE BEST OF THE PAST** 

WE WANT YOU TO ENJOY YOUR BUYING EXPERIENCEEXPERT PACKING

PLEASE VISIT OUR EBAY STORE Sign Up for our Newsletter

OVER 200 ANTIQUES & FINE COLLECTIBLES LISTED FOR SALE

*************************************************

LLADRO / NAO

** retired over 20 years ago **

GIRL IN NIGHTGOWN

11 ½” tall x 4” wide

sculpted by Jose Roig

first issued 1977

retired in 1989

stamped on bottom

MINT CONDITION

no chips, no cracks

no repairs, no scratches

no crazing, no fleabites

very light shelf-wear

 

WE ARE AN ARIZONA-BASED BUSINESS THAT DEALS IN ANTIQUES AND FINE COLLECTIBLES.

We have been dealing in antiques for over 35 years – first as a collector – and then selling off some to make room for new items in our collection – and so the cycle goes. today it is no longer a “hobby”, but an enterprise – a small enterprise – some would say a very small enterprise! 

WE ACQUIRE ITEMS FROM ALL OVER THE COUNTRY – INDEED, ALL OVER THE WORLD – WITHOUT EVER HAVING TO LEAVE ARIZONA. We gather up most of the items we have for sale from local estates of people that have retired to arizona from all over the country – some are “deceased” estates, and some are from retirees that need to down-size to move into assisted living apartments. we buy up multiple items – and sometimes entire collections – from estates where the owner had not necessarily acquired any items for the last 10, 20, and sometimes 30 years – so virtually all of our items are “vintage”, if not true antiques.  hence, the modern-made knock-offs and fakes are not as prevalent as you might find from another source. BUT we do get caught once it a while – we got bit at least twice this year – ouch!  when we realize it, we own up to our mistakes – we will not intentionally misrepresent the age or origin or condition of any item that we offer for sale – and we stand behind our description.

I am honored by your decision to do business with us and I will take whatever steps I reasonably can to accommodate your wishes. 

9.1% SALES TAX COLLECTED FOR DELIVERIES TO ARIZONA

 

WE WANT TO EARN FIVE-STAR FEEDBACK. 

 

If there is any area in which you feel we have not earned 5-Star, please let us know via eBay message, right away. Thanks!

 

DAMAGED ITEM?

 or  

DID I OVERLOOK SOMETHING IN THE DESCRIPTION??

 

It happens – rarely - but it does happen.

YOUR CONCERNS WILL BE AT THE TOP OF MY LIST – GUARANTEED!!

We have NEVER had a damage issue unresolved to the customer’s complete satisfaction

 

Step 1: Take a photo of the carton and the damaged item and send it to me right away via email. Send a separate note through the eBay messaging system describing the issue.

 

Step 2: Set the carton, the packing and the item aside.

 

Step 3: See below for more details, but this is how easy it is to get started . . .

  

DO YOU WANT TO RETURN THE ITEM?

 

RETURN POLICY.

WE DO NOT ACCEPT RETURNS FOR ALL ITEMS – MOST, but not all.

YOU ARE RESPONSIBLE TO READ THE LISTING “SHIPPING – RETURN POLICY” to determine whether returns are not accepted for that particular item. On most items we will gladly accept returns. If the return is because of a serious mistake on my part, I will pay shipping both ways, otherwise I expect the buyer to pay for shipping BOTH ways  – just like you pay for your own gas and wear & tear on your car to drive to and from the store to buy an item and then drive to and from the store again to return an item.  Think about it – WalMart may refund your money, but they would never reimburse you for the actual costs you incurred to both buy and to return an item. So why ask me to do that?  Again – my serious mistake – then I will pay both ways.

WE DO NOT CHARGE ANY HANDLING FEES.

INSURANCE IS ALWAYS INCLUDED

SHIPPING CARTONS & PACKING MATERIALS

ARE INCLUDED IN THE SHIPPING COSTS ON YOUR SCREEN

 

We NEVER charge for time, transportation, extra accommodation, etc.

When the buyer is responsible for all shipping costs both ways – that includes reimbursement to the seller for all shipping costs for the listings that offer “free shipping”. CONTACT US BEFORE RETURNING AN ITEM. Not so that we can talk you out of returning the item, but so that we can be prepared and, depending on the circumstances, we may be able to reduce or even eliminate return shipping charges. PLEASE USE OUR SAME CARTON AND PACKING. It worked well enough to get the item to you – and it will work for a return.

You MUST send it back to us in the same condition, AND cooperate with us in cancelling the transaction through eBay’s procedures so that they refund the final value fees that that have assessed.

WE WILL NOT PAY MORE FOR RETURN POSTAGE & INSURANCE THAN WE PAID TO HAVE IT SHIPPED TO YOU. PERIOD.

THE RETURNED ITEM MUST ABSOLUTELY BE IN THE SAME CONDITION AS WHEN IT WAS SENT OUT BY US.

We pack assuming that the carton will be shipped on each of its 6 sides during shipment – ‘cause you know it will, no matter how many stickers you put on saying “This Side Up” . . .

 

We reserve the right to change shipping carriers.  If you need a particular carrier, please let us know and we will gladly do our reasonable best to accommodate your needs. WE NEED A STREET ADDRESS FOR ITEMS SENT BY UPS. Both UPS and some customs forms ask for the Buyer’s phone number. This is not required – and is only for your benefit so they can reach you if they have a delivery question – so it’s your choice. 

 

OVERSEAS SHIPPING: YES.  WE DO SHIP TO CANADA and overseas on most items. We gladly ship internationally. We are shipping from Peoria, Arizona 85383. We do not mark-up international postage costs! NO HANDLING FEES! Insurance is included. If you choose First Class International, there is no Tracking Number available. Once I ship it – all we can do is wait. Our insurance company will not even consider a claim for loss until at least 45 days has passed.  You will know for certain that it has been mailed, but depending on the Customs department in your country – who knows when it will come? Most deliveries are at your home country customs department within five days of the time I ship (almost everything travels by air these days). We will have a Customs number, and the US Post Office will update the online file only twice – right away when the item is shipped and sometime after it has been delivered. Priority Mail International cost more – and is required for all items over 4 pounds – and certain other items – but they also provide more current tracking information.  We are not responsible for any customs delays or customs duties or fees.  WE ARE GLAD TO HAVE YOUR BUSINESS!  THANK YOU!!

DAMAGE.

We take extra care to pack items professionally.  We’ve been shipping antiques for over 30 years. But, if an item is ever damaged in shipping, email me photos right away of the shipping box and the damaged contents. We require you to keep the shipping carton and packing for damaged items so that the carrier and/or insurance company can review them, and to send us digital photos of the damaged item and packaging. You may be required to repack the items and return them – or ready them for the carrier to pick them up. This is how the insurance departments of the shipping carrier work – their rules, not mine. THANK YOU in advance for your cooperation.

 

In the event that a refund is in order, eBay will only refund to us the final value fees they charged for our transaction if they buyer cooperates with the seller to cancel the transaction. If the buyer fails to cooperate with the eBay Cancel Transaction procedure, we will deduct the sales fees from your refund – why let eBay keep the fees on a failed transaction instead of getting all the money back in your pocket??? As the Seller we will initiate a Transaction Cancellation – and in the event of a refund, this kind of cancellation requested by the Seller will have no negative impact on your eBay status at all.

 

WE GLADLY COMBINE MULTIPLE ITEMS.  Just contact us by any time before we ship and we will GLADLY adjust the invoice. Even if you have already paid the original invoice – so long as I have not actually shipped the item yet and I am GLAD to repack multiple items together to save you money!!!

MEASUREMENTS

 

All measurements and weights, etc. are approximate.  If you need it precise, please ask us to verify before you bid. I’m an old man and I don’t see so good, so I have to get ahold of one of the neighbor’s kids and ask them to precisely read the tape measure for me.  If you’re old like me – you know how it is. If you’re not old yet – you’ll find out later . . .

 

 

**IF YOU HAVE ANY ISSUES**

ANY ISSUES AT ALL

PLEASE CONTACT US TO DISCUSS THE MATTER.

We’ve made mistakes in the past, and we know that we’ll make mistakes in the future.

But our mistakes should be our problem, NOT YOURS.

Again – we are not in the “gotcha” business.  We want you to be happy with your purchase.  We are not some big company with a large staff and thousands upon thousands of customers (we wish!).  Instead – there are just the two of us – handling only a few sales per week.  And we do care about each transaction, each item, each advertised description, each inquiry, each sale, each packed item, and each customer.

As always, we stand behind the accuracy of this description.  We pride ourselves on Customer Satisfaction, and we are committed to doing our reasonable best to see to your needs. If an issue arises, please contact us right away to discuss the matter with us – and in no case later than 3 days after your receipt of the item.

Thanks for your interest!    I mean it – THANK YOU!

Best Wishes,

     Paul


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