As a Bachelor of nursing science to Doctorate of Nursing program (psych) I took my first (master's level) clinical workflow class this semester. Talk about being thrown in the deep end. Half of us were in health information management programs and the other (confused) half were in nursing. I needed a book that gave me a ground level understanding of work flow, understanding it and improving it. I explored online, and this book was highly recommended as a ground level, high quality, step by step introduction. It was just what I needed to build a foundation of practical understanding of the principles of process improvement.
Verified purchase: Yes | Condition: New
This is the industry standard for understanding one's business product and information flows. Highly recommended.
Verified purchase: Yes | Condition: Pre-owned
Содержательная и информативная книга! Много полезной для реальной деятельности информации.
Verified purchase: Yes | Condition: Pre-owned
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