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Taxes

Buyers within Washington State must pay 9.2% local sales tax.

Credit Card Payments

Billing and shipping address MUST match when utilizing our checkout. We do not accept international credit besides American Express.

Note: Payment must be received within ten (10) days of auction close.

Orders will ship within 1-4 days of payment receipt, though most will ship within 24 hrs during weekdays. We do not ship on weekends or various national holidays.

Note: We do not ship to all countries.

International Buyers

• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
• We do not mark merchandise values below value or mark items as “gifts”
• Auctions with free shipping only applies to domestic orders. There will be a shipping charge for international buyers.
• IMPORTANT: USPS First-Class International and USPS Priority Flat Rate International shipping methods offer limited delivery confirmation. Tracking numbers beginning with the letters LN will only indicate when the package has been shipped and will not update throughout the shipment process. For more reliable tracking information, please select USPS Priority Mail International or USPS Express Mail International shipping methods.

You are bidding on only what is in the description and what is pictured in the photos, unless stated otherwise. If it is not listed in the description or package item list and you do not see it in the photos provided then it may not be included. Some pictures were taken from the earlier version of the product and do not correspond to the latest version of the product. Please do not assume anything about a listing. If you are unsure about something, please e-mail us before you bid.

Compatibility

Compatibility of any product is the purchasers' responsibility. Please read the product ad carefully. All the information we have about this item is listed in the ad. We do not warrant the accuracy of this information as we are not the author. If you have any questions about this product please visit the manufacturer's web site or call their customer service before placing your bid. If after talking to the manufacturer you are still confused, please e-mail us.

Buyer Feedback

We leave feedback once an item ships. In the event that there is a problem with your order or product, please contact us first so we can attempt to resolve the issue.

Warranty/Return

This is an auction - All sales are final unless they are found to be damaged or defective. All items come with DrivenGPS's 30-day direct warranty unless advertised differently. After 30 days, the balance of the warranty is carried direct with the manufacturer. In certain circumstances, a manufacturer may require a products warranty to only be processed direct with the manufacturer.  If the item you have ordered is defective, contact us within the 30-day warranty period and we will replace the defective item for you, unless the manufactures direct warranty supersedes our 30 day warranty. In the event that a suitable replacement is not available, a refund will be issued in the form of the original payment method or a company check.

Specific terms are:

• For replacement, merchandise must be returned within 30 days of receipt and in the original packaging.
• Defective products can be returned for exchange only.  No refunds.
• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing exchanges.
• All returned products found to be non-defective upon inspection will be subject to a restocking fee.
• Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.
• No returns will be accepted if the original packaging is damaged and/or missing accessories.
• Short-shipments orders must be reported within 5 days from delivered date.
• Buyer is responsible for all return shipping charges.
• A refund may be issued if replacement is not available
• Software, including but not limited to Operating Systems, Travel Guides, and related items, CANNOT be returned once they have been opened.
• All shipping costs are non-refundable.
• All defective products will be replaced within the appropriate warranty period.
• We are not responsible for any losses in the mail while returning returned merchandise.

To return your product, you must first obtain return authorization from DrivenGPS.
Please contact us via eBay to request a return.

Please Note:

• You must receive authorization before returning your merchandise.
• Returned packages not displaying a valid RMA number will not be accepted.
• Return authorizations are valid for fourteen (14) days from the date of issue for domestic customers and twenty-one (21) days from the date of issue for international customers.