Return
Policy Details:
Fashion Music
101 will accept returns within 14 days for Money Back or Store Credit under the
following conditions. Please read
carefully as we take time and care in our listings to accurately describe,
picture, measure and fully disclose the quality merchandise we sell. We recommend knowing your size and
preferences accurately and we are here to assist in any way we are able, please
ask any and all questions before purchasing by email.
General
return requirements:
·
Buyer must
contact Fashion Music 101 for RM # and return item within the 14 day time
frame.
·
Items must be
returned in the same condition as received, this includes all packaging i.e.
boxes, bags, tags, certificates, warranty cards, ‘free gifts’. All items inclusive in original shipment.
·
Items specified ‘new with tags’ must be unwashed,
unworn, with original tags intact in original packaging. Any deference from this requirement deems the
item un-returnable.
Return
conditions for a Money Back refund:
·
Item must be
proven to have a mistake in the listing that is legitimately our fault.
Return
conditions for a Store Credit refund:
·
Damaged items
will evaluated on a case by case basis and evaluated as to shipping error etc.
and given store credit upon return of item.
·
Items deemed to have fit issue; color preference issue,
aesthetic dislike or any other issue that was carefully described in the
listing through pictures, measurements and description will be evaluated on a
case by case basis for store credit.
·
Fake / Counterfeit merchandise claims are taken very
seriously by Fashion Music 101. We have
all necessary proof of authenticity of any claim filed for this so please feel
safe in your purchase.
·
Missing items or parts in a shipment we will evaluate
on a case by case basis and expedite and / or resolve immediately by
replacement or store credit.
·
Please be aware that we take pride in our store and the
hard work we put into it. Your
consideration in purchasing and being an aware buyer is appreciated. Buyer remorse is not an acceptable reason for
return.
We truly
appreciate your business. Thank you.